david42
Member of DD Central
Posts: 419 
Likes: 346
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Post by david42 on May 14, 2017 9:36:38 GMT
Who shouldn't we tag? Paul64 ? Is it so difficult to comply with a simple polite request? Hi all, I am away a few days next week so please do not tag me etc. If you need a response please go via the preferred support@ route. Have good weekends. Paul
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Post by Paul64 on Aug 26, 2017 8:59:36 GMT
Hi all, I am away a few days next week so please do not tag me etc. If you need a response please go via the preferred Lendy Support route. Have good weekends. Paul |
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Post by Paul64 on May 1, 2018 8:49:28 GMT
Dear all, You may have read that we are looking to trial a new podcast over the summer. The aim of them is to answer any questions you have about our model and our activities. The first one is planned for later in May, so if you have any questions for the management team, please submit them by Friday 11th May 2018. Please email them to asklendy@lendy.co.uk Many thanks Paul64 |
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,330
Likes: 11,549
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Post by ilmoro on May 1, 2018 9:20:37 GMT
Dear all, You may have read that we are looking to trial a new podcast over the summer. The aim of them is to answer any questions you have about our model and our activities. The first one is planned for later in May, so if you have any questions for the management team, please submit them by Friday 11th May 2018. Please email them to asklendy@lendy.co.uk Many thanks Paul64 Paul, without meaning to be harsh, I feel this is one of the problems with Lendy. You shouldnt need the gimmick of a podcast to answer lenders questions. Just a properly staffed, knowledgeable customer service and a Q&A function on the website. If the updates were comprehensive, including QA reports, logical, sequential and realistic that would eliminate a lot of queries. What you need is someone who looks at stuff from a lenders perspective and can preempt the lenders questions. Hey put a lender on the podcast, a critical one, then it might have value, otherwise I fear it will just be another source of contention & mockery.
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averageguy
Member of DD Central
Posts: 1,188
Likes: 895
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Post by averageguy on May 1, 2018 9:29:13 GMT
Dear all, You may have read that we are looking to trial a new podcast over the summer. The aim of them is to answer any questions you have about our model and our activities. The first one is planned for later in May, so if you have any questions for the management team, please submit them by Friday 11th May 2018. Please email them to asklendy@lendy.co.uk Many thanks Paul64 Paul, without meaning to be harsh, I feel this is one of the problems with Lendy. You shouldnt need the gimmick of a podcast to answer lenders questions. Just a properly staffed, knowledgeable customer service and a Q&A function on the website. If the updates were comprehensive, including QA reports, logical, sequential and realistic that would eliminate a lot of queries. What you need is someone who looks at stuff from a lenders perspective and can preempt the lenders questions. Hey put a lender on the podcast, a critical one, then it might have value, otherwise I fear it will just be another source of contention & mockery. Agreed and not some outside call centre that fields calls that in my experience either don't get replied to or do but several days later
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Post by Companion Cube on May 1, 2018 9:39:06 GMT
Dear all, You may have read that we are looking to trial a new podcast over the summer. The aim of them is to answer any questions you have about our model and our activities. The first one is planned for later in May, so if you have any questions for the management team, please submit them by Friday 11th May 2018. Please email them to asklendy@lendy.co.uk Many thanks Paul64 Paul, without meaning to be harsh, I feel this is one of the problems with Lendy. You shouldnt need the gimmick of a podcast to answer lenders questions. Just a properly staffed, knowledgeable customer service and a Q&A function on the website. If the updates were comprehensive, including QA reports, logical, sequential and realistic that would eliminate a lot of queries. What you need is someone who looks at stuff from a lenders perspective and can preempt the lenders questions. Hey put a lender on the podcast, a critical one, then it might have value, otherwise I fear it will just be another source of contention & mockery. I completely agree. Paul, why is Lendy not on top of the massive Default List? Splitting it into two parts so that it doesn't look so big, is achieving nothing. Excuse my crass tone but a point needs to made here, all you are doing is polishing turds.
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Post by charliebrown on May 1, 2018 11:33:33 GMT
Paul, without meaning to be harsh, I feel this is one of the problems with Lendy. You shouldnt need the gimmick of a podcast to answer lenders questions. Just a properly staffed, knowledgeable customer service and a Q&A function on the website. If the updates were comprehensive, including QA reports, logical, sequential and realistic that would eliminate a lot of queries. What you need is someone who looks at stuff from a lenders perspective and can preempt the lenders questions. Hey put a lender on the podcast, a critical one, then it might have value, otherwise I fear it will just be another source of contention & mockery. I completely agree. Paul, why is Lendy not on top of the massive Default List? Splitting it into two parts so that it doesn't look so big, is achieving nothing. Excuse my crass tone but a point needs to made here, all you are doing is polishing turds. There’s a handful of issues that are repeated and repeated and repeated on these forums that have never been addressed. If they were addressed we could eliminate all the noise and get “back to business”. All the spin and gimmicks doesn’t address the root cause. We need to see empathy from LY and a togetherness between LY and investors. I think if we ever got to that point we’d see investors would be willing to accept that things do go wrong from time to time, as long as we are furnished with the facts and actually thought LY gave a sh*t.
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jwatson
Member of DD Central
Posts: 51
Likes: 39
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Post by jwatson on May 1, 2018 11:35:57 GMT
Paul, without meaning to be harsh, I feel this is one of the problems with Lendy. You shouldnt need the gimmick of a podcast to answer lenders questions. Just a properly staffed, knowledgeable customer service and a Q&A function on the website. If the updates were comprehensive, including QA reports, logical, sequential and realistic that would eliminate a lot of queries. What you need is someone who looks at stuff from a lenders perspective and can preempt the lenders questions. Hey put a lender on the podcast, a critical one, then it might have value, otherwise I fear it will just be another source of contention & mockery. I completely agree. Paul, why is Lendy not on top of the massive Default List? Splitting it into two parts so that it doesn't look so big, is achieving nothing. Excuse my crass tone but a point needs to made here, all you are doing is polishing turds. Yes, I'd view a podcast as more marketing, that's only likely to present a positive view of Lendy. Whilst initiatives that bring in more lenders are helpful for the long term future of the platform, it's unlikely to answer any of the searching questions that get asked on here.
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rocky1
Member of DD Central
Posts: 1,139
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Post by rocky1 on May 14, 2018 11:48:07 GMT
We have taken on board the fact that communication with investors has been wholly unsatisfactory and lets what is otherwise an excellent and successful lending platform down. We have grown exponentially and that aspect of the business has been neglected to an extent. We have a dedicated professional communications manager starting in January (subject to contract) in order to create and implement our new communications strategy. This should see regular, detailed and accurate improvements to our weekly loan updates. We might even implement the Q & A section on the platform which I know many investors have requested... As we have always maintained, we are trying to keep overheads low in order to pass as much profit on to you as possible. Our number 1 focus has always been to write the best loans and recover them as speedily and efficiently as possible. Our appetite for lending is still gargantuan, our credit and DD is rigorous, our recovery processes are robust and our track record speaks for itself. We have built a sustainable, award winning, long term business on the back of the above and we do not take our investors for granted. Many say our communications is our major weakness, we hear you and will resolve this from this point onwards. End of year, detailed loanbook update to follow before COB Friday. Liam Brooke when did all this happen then liam.
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Jeepers
Member of DD Central
Posts: 818
Likes: 721
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Post by Jeepers on May 14, 2018 12:31:17 GMT
Communication has changed since Paul came along.
We used to get no communication, now we get some smarmy BS on the property market and it's risks with copied and pasted, uninsightful updates on the loan book.
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Monetus
Member of DD Central
Posts: 1,179
Likes: 2,961
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Post by Monetus on May 14, 2018 12:41:36 GMT
Communication has changed since Paul came along. We used to get no communication, now we get some smarmy BS on the property market and it's risks with copied and pasted, uninsightful updates on the loan book. And I can barely contain my excitement for the upcoming podcast! The updates are indeed just vague waffle-filled nonsense. When you look at how other platforms such as Bridge Crowd communicate and decisively handle defaults in a professional manner it absolutely amazes me just how little progress seems to be made by Lendy on defaulted loans. I also love that Lendy boast in newsletters of their "excellent track record" at recoveries when to date, to the best of my knowledge, they haven't recovered a single pound from any borrower using legal means - only via selling the assets themselves and then topping up via provision fund when required.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,330
Likes: 11,549
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Post by ilmoro on May 14, 2018 12:53:09 GMT
Communication has changed since Paul came along. We used to get no communication, now we get some smarmy BS on the property market and it's risks with copied and pasted, uninsightful updates on the loan book. Just wait for the new restuarant column
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Jeepers
Member of DD Central
Posts: 818
Likes: 721
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Post by Jeepers on May 14, 2018 13:00:30 GMT
They seem to be very good at researching everything unrelated to us like the weather, restaurants, politics etc.
Yet, they are quite careless in researching past sales of properties on the loan book and their viability and most importantly, the monitoring of loans coming up to repayment.
Back to the job in hand please.
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Post by p2plender on May 14, 2018 13:03:26 GMT
"It also acts as a reminder of the importance of investing in properties at low loan-to-value (LTV) ratios to reduce risk in case of default.
One way investors can dilute risk is by investing in loans secured against multiple properties via P2P, rather than traditional commercial property investment by individuals that might see all their investment tied up in one property.
Loans against property currently available through Lendy’s P2P platform are at an average of 60 per cent LTV, with the maximum LTV strictly limited to 70 per cent."
Just checked and this interview was released today...
I'm off for a sit down.
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Jeepers
Member of DD Central
Posts: 818
Likes: 721
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Post by Jeepers on May 14, 2018 13:06:22 GMT
What is the LTV?
Now we've moved on to DFL's, all we see is the GDV which is completely irrelevant as more funds are required to get there and it's just speculative. Net development value of the site today would be of much more benefit.
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