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Post by fuzzyiceberg on Feb 25, 2017 9:32:52 GMT
One of the things this thread makes clear is Zopa's appalling lack of decent performance and analysis tools. Perhaps if Zopa spent less time and effort on management consultant nonsense ('tribes' 'agile' - do me a favour) they could attend to this. Maybe their Chieftains can have a pow-wow or whatever it is they do to get this fixed.
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aju
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Post by aju on Feb 25, 2017 10:30:19 GMT
I'm afraid the reduction in useful tools has been ongoing for sometime now, they do read here though as I have recently contacted them about the marked differences between loan rate in old MLB and newMLB data rather than just the expected 1% (in my case 0.5%) that I expected.
The initial answer that came back made reference to a comment on a forum. I'm assuming their reference was to my comment on another thread on this forum.
I just wish the new loanbook data was described in better detail.
My current understanding from their answers is that the rates in the new book remove the fees and also the safeguard contributions, apparently the old loanbook omitted these a gave the full rate. My thinking at the moment is that the data in the new book may be correct but may not be. This does not seem to quite stack up when I reproduce the old overviews that we had access too but there is too much difference in the data to get a handle on it. The period of worse differences is when the new loanbook started to be used and the old one started to get worse around Jan 2016 - Nov 2016 but that is only because the old loanbook csvs were pulled in Nov and my matchable data stops there.
I wish the old forum was still around if I'm honest as everyone who seemed to know this stuff better has moved on to other boards and I didn't really download the most useful forum threads in this particular area.
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Post by 80scalling on Feb 25, 2017 10:34:34 GMT
I must admit, while it's very early days for what I have in Z+ I do wonder at the profile of loans they've used to get the target rates. Then again, maybe that's just me adjusting to the mindset of rates set so high (nearly 28% over 5 years) that the only chance of getting any money is as much as possible out of the lender before the inevitable default.
There are quite a few on the loan book where I'd hedge bets that the only way I'll see the money back is if the borrower takes another loan out elsewhere to consolidate/repay these.
That said, I'm seeing more negative behaviours on Classic (logging financial difficulities 2 days after taking the loan for example) than I am on Z+ at the moment but less worried because of SafeGuard. I do think BrianC may be right in that getting the predicted returns for Z+ will be a case of holding your nerve rather than any level of consistency throughout the period.
Out of curiosity, for those longer in Z+ than me, can you tell whether the target return changed because of a reduction in interest rates on loans or a change in the profile Zopa used? i.e. more A to C loans in the mix to try and reduce the risk rather than just the return?
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Greenwood2
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Post by Greenwood2 on Feb 28, 2017 8:20:17 GMT
Having been following this thread I decided to check my loans in default and found there is a huge increase in February. I don't know if someone has been doing a bit of housekeeping and rounded up a lot of bad loans, or just a really, really bad month, but it looks unsustainable if this is repeated in future months. I have been in plus since the beginning so well into the 4 month default window.
Before I checked I assumed it was just a couple of big loans dragging my account down, I made the mistake of adding a biggish chunk at one point giving me bigger 1% bite sizes than I like, so really surprised by the number of defaults.
BTY is there any easy way to check this? I downloaded the all time loan book, sorted to get defaults on Zopa Plus, then trawled through the comments to get default dates. I have about 50 defaults in total, more than half of which seem to be in February.
Not feeling quite so chilled as I was.
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Post by portlandbill on Feb 28, 2017 9:37:24 GMT
Having been following this thread I decided to check my loans in default and found there is a huge increase in February. I don't know if someone has been doing a bit of housekeeping and rounded up a lot of bad loans, or just a really, really bad month, but it looks unsustainable if this is repeated in future months. I have been in plus since the beginning so well into the 4 month default window. Before I checked I assumed it was just a couple of big loans dragging my account down, I made the mistake of adding a biggish chunk at one point giving me bigger 1% bite sizes than I like, so really surprised by the number of defaults. BTY is there any easy way to check this? I downloaded the all time loan book, sorted to get defaults on Zopa Plus, then trawled through the comments to get default dates. I have about 50 defaults in total, more than half of which seem to be in February. Not feeling quite so chilled as I was. If you click on "Loan book" on the top header bar, then click "show details on loan performance" (below the "Non-Safeguard loans £xxxx.xx Diversified across xxx loans" - for Zopa plus loans), you should get a dropdown window saying something like "Missed payments £0.00 0 borrowers (0%) have missed repayments for non-Safeguard loans. ......" That's what mine currently says.
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aju
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Post by aju on Feb 28, 2017 10:09:01 GMT
that works ok if you only have plus ones but if like me you have any of presafeguarded that are missing its skewed mine actually says
For my book that page shows £2.88 missed this month from
7 borrowers (3.1%) have missed repayments for non-Safeguard loans.
The online loanbook using "Zopa Plus" in search field and sorting on the arrears field shows me that in fact 3 of my loans (I have 128 active Z+ loans) are in "Collections" at present - That's £30 worth of loans that are in jeopardy in z+ but realistically its only 27.77 and its still a potential loss not a real loss. When they move through the collections they will hopefully start paying something again.
Outstanding = 27.77 Interest earned = 3.07
so that is a potential loss of 24.7
In isolation that looks bad and my gain(across the whole) in feb of 49.12 is severely dented but over the whole period its evened out better. Only using the online tools I cannot actually weight this against the return on Z+. I need to resort to my spreadsheet tools and see what that throws up.
One other thing to bear in mind is that it takes about 4 months usually for a default to appear and it looks like its similar for collections.
Interestingly these loans are D/E and are 17.33%, 24.5% and 27.50% I'm not that surprised they have failed to be fair.
Thats my take so far
Update:(10:30) Checked my z+ return so far (based on data pulled today) is (Figures in () are current loanbook)
Lent______1460__(1280) Cap retnd__385___(205) Interest____76____(70) Arrears_____2.23__(2.23)
Thats over the whole of my Z+ book (10% of investment) since I first lent on Z+ in May and assumes all the loans are paying.
I started with £1040 in plus so for me i'm still up on the deal over the period. I extrapolated it forward for a year assuming similar returns and its running at about 8% if the collections turn good.
If they turn bad and no one else fails either then its running at 5.7% approx. So its not that great relative to the headline.
My Classic will pull this up a little but its clear to me that now we have Zopa plus we need better tools for everyone to be able to see a clearer picture. It doesn't take too many of the higher loans to drag the rest down considerably
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Greenwood2
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Post by Greenwood2 on Feb 28, 2017 10:50:42 GMT
Having been following this thread I decided to check my loans in default and found there is a huge increase in February. I don't know if someone has been doing a bit of housekeeping and rounded up a lot of bad loans, or just a really, really bad month, but it looks unsustainable if this is repeated in future months. I have been in plus since the beginning so well into the 4 month default window. Before I checked I assumed it was just a couple of big loans dragging my account down, I made the mistake of adding a biggish chunk at one point giving me bigger 1% bite sizes than I like, so really surprised by the number of defaults. BTY is there any easy way to check this? I downloaded the all time loan book, sorted to get defaults on Zopa Plus, then trawled through the comments to get default dates. I have about 50 defaults in total, more than half of which seem to be in February. Not feeling quite so chilled as I was. If you click on "Loan book" on the top header bar, then click "show details on loan performance" (below the "Non-Safeguard loans £xxxx.xx Diversified across xxx loans" - for Zopa plus loans), you should get a dropdown window saying something like "Missed payments £0.00 0 borrowers (0%) have missed repayments for non-Safeguard loans. ......" That's what mine currently says. Thanks but I was looking to identify Defaults rather than missed payments, and associate them with the month they defaulted in. I can see the total value of defaults each month under: Statements, Account Summary, and clicking 'show' beside earnings, and looking at Bad Debt: New Defaults. That figure is very high this month, but I then have to delve into the Loan Book to identify the number of loans that make up that figure. Turns out to be a lot of loans defaulted this month, rather than a few that I had a big exposure to.
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aju
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Post by aju on Feb 28, 2017 11:17:40 GMT
Ah I see what you mean @greenwood2 perhaps we need a field that shows default date. Or zopa needs to go back to sending an email when the default occurs.
For me I have changed the loan book on screen using stylish so I can easily see the comments better so I use the search field to find "set to default" and then scann down them using chrome search in page for "default". I checked the statements using "Tax year to date" to find that I had some actual defaults in the year and found that I could find them. Not sure you could do this without changing the report layout though or resorting to excel spreadsheet search in the comments field.
A field would work better as some of my real old defaults only have "[30/01/2017] Partial payment received." from 2009 this one is still paying very small sums, probably a penny!, perhaps thats another reason zopa pulled the ability to check defaults payments easily.
Update 1: I tried this on excel and there are a number of ways you could locate the relevant text again using "set to default" the simplest is just Ctrl+F and "find all" to locate the fields and then you can just look thru those. If you know how to use filters you could narrow the search to just defaults I think.
Update 2: Its curious I have new defaults since April using the tax year to date option but I can't seem to find 3 new defaults using the comments field search "set to default". Perhaps somebody spelt it differently ;-) Mind you I changed the search to ]set and only 4 actually came up and I know I have many more than 4 in total.
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Post by ogwellian on Feb 28, 2017 11:32:30 GMT
I've only had five defaults on one of my accounts, but unfortunately two are from when I first started Z+ and my large initial investment bought large 1% shares.
So I've lost £112.90 on two £60 parts and only £29.48 on three £10 parts.
Three of the five made no repayments, and all the loans were taken out between April 25th and May 5th.
Zopa told me that the three with no repayments (dated 27/04, 28/04 and 5/5) were from the same area, but they found no evidence of fraud.
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aju
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Post by aju on Feb 28, 2017 11:49:48 GMT
Looking at this a bit more carefully now I cannot see any of my loans that are defaulted over the last year (2 as per comments field) that add up to the amount zopa has recorded so very confused about it. What I can say is that if I were fussed to trawl through the actual statements i may be able to find the non payments but I don't think the statement we can see actually state what should have been paid. The only place that was available was in the old loanbook report that was pulled last year.
From my perspective as an ex developer is that a comments field is not somewhere we should be getting this info from.
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aju
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Post by aju on Feb 28, 2017 12:00:13 GMT
I've only had five defaults on one of my accounts, but unfortunately two are from when I first started Z+ and my large initial investment bought large 1% shares. So I've lost £112.90 on two £60 parts and only £29.48 on three £10 parts. Three of the five made no repayments, and all the loans were taken out between April 25th and May 5th. Zopa told me that the three with no repayments (dated 27/04, 28/04 and 5/5) were from the same area, but they found no evidence of fraud. Wow i've got my fingers crossed for you Ogwellian, not a good position, I feel for you. I've got 3 starting to look shakey in plus but fortunately all of my z+ is in £10 slots. More by luck I think than judgement though. I do have a lot of old Presafeguard defaults that are still paying some amounts I checked one of them will finish in 2028 or later if they pause again. The oldest one i have made a payment a few days ago, that one is from 2009, they should have paid on the 1st but it was the 20th. The is only one entry in the comment so perhaps they restarted. Its a £10 loan and there is still >5 owed.
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Greenwood2
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Post by Greenwood2 on Feb 28, 2017 12:17:17 GMT
Ah I see what you mean @greenwood2 perhaps we need a field that shows default date. Or zopa needs to go back to sending an email when the default occurs. For me I have changed the loan book on screen using stylish so I can easily see the comments better so I use the search field to find "set to default" and then scann down them using chrome search in page for "default". I checked the statements using "Tax year to date" to find that I had some actual defaults in the year and found that I could find them. Not sure you could do this without changing the report layout though or resorting to excel spreadsheet search in the comments field. A field would work better as some of my real old defaults only have "[30/01/2017] Partial payment received." from 2009 this one is still paying very small sums, probably a penny!, perhaps thats another reason zopa pulled the ability to check defaults payments easily. Update 1: I tried this on excel and there are a number of ways you could locate the relevant text again using "set to default" the simplest is just Ctrl+F and "find all" to locate the fields and then you can just look thru those. If you know how to use filters you could narrow the search to just defaults I think. Update 2: Its curious I have new defaults since April using the tax year to date option but I can't seem to find 3 new defaults using the comments field search "set to default". Perhaps somebody spelt it differently ;-) Mind you I changed the search to ]set and only 4 actually came up and I know I have many more than 4 in total. Not all defaults have default in the comments, many now just say 'Loan has been assigned to Zopa', the status is Default though. Edit: And one of mine just says 'Bankruptcy order' Edit: And another says 'IVA'
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aju
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Post by aju on Feb 28, 2017 12:34:12 GMT
Ah I see what you mean @greenwood2 perhaps we need a field that shows default date. Or zopa needs to go back to sending an email when the default occurs. For me I have changed the loan book on screen using stylish so I can easily see the comments better so I use the search field to find "set to default" and then scann down them using chrome search in page for "default". I checked the statements using "Tax year to date" to find that I had some actual defaults in the year and found that I could find them. Not sure you could do this without changing the report layout though or resorting to excel spreadsheet search in the comments field. A field would work better as some of my real old defaults only have "[30/01/2017] Partial payment received." from 2009 this one is still paying very small sums, probably a penny!, perhaps thats another reason zopa pulled the ability to check defaults payments easily. Update 1: I tried this on excel and there are a number of ways you could locate the relevant text again using "set to default" the simplest is just Ctrl+F and "find all" to locate the fields and then you can just look thru those. If you know how to use filters you could narrow the search to just defaults I think. Update 2: Its curious I have new defaults since April using the tax year to date option but I can't seem to find 3 new defaults using the comments field search "set to default". Perhaps somebody spelt it differently ;-) Mind you I changed the search to ]set and only 4 actually came up and I know I have many more than 4 in total. Not all defaults have default in the comments, many now just say 'Loan has been assigned to Zopa', the status is Default though. Edit: And one of mine just says 'Bankruptcy order' Edit: And another says 'IVA' Yep, as an ex developer it was always difficult to get the designs locked down at the start and the customer just makes it up as they go along when you give them a comments field. I guess the staff training is not all it should/could be and they use the comments field for whatever they need at the time.
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marie
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Post by marie on Mar 2, 2017 13:43:38 GMT
The problem seems to be with loans lent in last half of December + January. Next year I'll just hold off my investments until February kicks in. I assume this is something people would have seen every February as Christmas and January are especially hard months financially for a lot of people. Don't know if anyone can confirm that?
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Greenwood2
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Post by Greenwood2 on Mar 2, 2017 17:18:12 GMT
I'm just looking at my defaults, they can't be that young because it takes 4 months non-payment before a loan is defaulted. There may be missed payments on recent loans, first month missed payments are quite often DDs not set up properly and they usually catch up.
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