Should Saving Stream EVER alter existing transactions?

Another possible error is that they accidentally paid interest on some IA or DEF loans and have decided to take that back.

Again - I can't check as I don't have any.

Nope.  I don't hold any negative loans.

"Liz said My negative balance first appears in the transactions in the 1st week of March, starts off at £3.20 then adjusts several times and is now at £3.40.  So this has nothing to do with the interest run in my case.   I am perplexed and worried about their system now.


That is weird if true. First week in March - a month ago? I've never noticed anything puzzling before the present 'episode' but then again I have not been looking for it. All I keep a record of is my overall loans balance. I've never tried calculating my own interest - I know some people do use spreadsheets to do this - it acts as a valuable check on what SHOULD be a robust system. As with all bank statements you just assume that entries are correct. I do check credit card and bank transactions. I have never found an error.

And I take it that during March, while using the site, your balance was never negative?

Another guess: It sounds to me like they've adjusted an earlier (e.g. February) interest payment downwards which has caused all subsequent balances to be adjusted downwards, taking your historical balances during March from the positives you remember to make some negatives after their adjustment of history.

This is precisely why I and others want an inviolable transaction log with any necessary adjustments appended and time stamped at the time of the correction. Such adjusting transactions would also need some description as to their reason and purpose (e.g. 'Interest correction on loan part ID 1234567' or similar).

If we could trust Lendy's version to be inviolable, then those of us who pedantically download our transactions would not need to.

Since it appears you have not saved your transaction log, you are relying on Lendy's somewhat liquid version and now they've adjusted it, unless they can tell you then you have little hope of finding what adjustment they actually made.

No conspiracy I am afraid, despite the theories. It was a simple admin error, which credited March's interest at a flat 12%pa across all loan parts. This was corrected over the weekend, but it did result in some investors receiving less interest than stated on Saturday for loan parts that should be paying less than 12%pa. I'm sorry it happened, but nobody should be disadvantaged. Please though contact support via lendy.co.uk/contact if you have any account specific questions and the team will happily look to investigate them on your behalf. 

There are numerous users who don't hold sub-12% loans who have had their balances amended, so that response doesn't stack up.

Fair enough we all make mistakes, but that does not answer the question for those of us that don't dabble in any loans less than 12%, why were our interest payments changed ?