Greenwood2
Member of DD Central
Posts: 4,384
Likes: 2,784
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Post by Greenwood2 on Jul 22, 2017 9:21:34 GMT
I still can't get in, tried other browsers as well.
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Post by newlender on Jul 22, 2017 9:33:55 GMT
Same here. No access since last night. Does anyone at Zopa monitor this forum?
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Post by misotu on Jul 22, 2017 9:37:09 GMT
I don't know if they monitor the forum. They probably do. Anyway, I have dropped them an email to report the problem and provided a link to this thread.
Edited to add: Have tried both android and windows now, with chrome. Still no joy.
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aju
Member of DD Central
Posts: 3,500 
Likes: 924
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Post by aju on Jul 22, 2017 9:57:16 GMT
don't work on opera either - only use this as backup so not cache issue. the site is up but probably running other processes that are making the front so slow and its timing out with the wrong message I did check the site on this link - very interesting although most of it I didn't understand. builtwith.com/secure2.zopa.com(Edit: I did check it on a website I knew what tech the site used and its clear that its not just the website but the underlying stacks as well since the website I know only has minimal html stuff at a very basic level but this site showed all the underlying platform tech - in this case uk2 I think!) One thing to watch out with this zopa error is that you are still logged in and I'm not sure but I think you can come back later in the day and just click the myzopa button you may still be logged in. That seemed to be the case on my Tab S2 this morning (I don't save passwords in chrome either). I'll leave my desktop chrome open on the 500 page and see what happens later today. |
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Post by misotu on Jul 22, 2017 10:47:23 GMT
I'm sure you are right about the basic nature of the problem. That fits what I'm seeing, although no "time out" message.
I think you can tell if you're logged in because the error 500 page has a "sign in" button at the top right (in Chrome on Windows and Android. Might vary I suppose). On a couple of occasions this morning I've noticed that it has changed to "sign out". If you click it, it changes back to "sign in", so hopefully it has at least logged you out correctly.
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wapping35
Member of DD Central
Posts: 385
Likes: 210
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Post by wapping35 on Jul 22, 2017 10:53:32 GMT
Was not able to log in last night nor this morning.
However I am now logged in, approx 11.30am. It is v slow though.
====
Edit got logged out again with same 500 problem message. 11.50am.
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Post by misotu on Jul 22, 2017 10:54:14 GMT
Have just got in to find I've picked up a bunch of Safeguard loans at horribly low rates (less than 2% on average). I wonder if they've been running some Rapid Return stuff? Edited to add: Well, that was short-lived. 500 error came up and it appears to have logged me out, while Mr M still can't get in at all. So don't get your hopes up  |
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Greenwood2
Member of DD Central
Posts: 4,384
Likes: 2,784
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Post by Greenwood2 on Jul 22, 2017 10:56:19 GMT
Just got in after rebooting the computer (for other reasons), not sure if that is why it now works or just luck, since others seem to have been able to get in. Edit: And now it's crashed, and I'm back to the 500 message. Managed to do what I wanted so giving up. Edit Crossed with misotu (twice)  And Wapping35. |
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Post by nickdavies on Jul 22, 2017 12:21:31 GMT
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Post by misotu on Jul 22, 2017 12:41:59 GMT
Yes, I'm bookmarked to secure2.zopa.com
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aju
Member of DD Central
Posts: 3,500
Likes: 924
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Post by aju on Jul 22, 2017 16:42:46 GMT
doesn't one lead to the other. Anyway I'm in now so I guess the backend routines taking all the resources have finished now
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Post by misotu on Jul 22, 2017 19:36:44 GMT
Yup, both Mr M and I are accessing the site with no problems. The lack of access is not impressive though. Far from it.
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Post by 24help on Jul 23, 2017 21:36:34 GMT
Down again since Sunday 23rd pm
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Greenwood2
Member of DD Central
Posts: 4,384
Likes: 2,784
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Post by Greenwood2 on Jul 24, 2017 5:40:47 GMT
Still down. More down than up recently!
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Post by newlender on Jul 24, 2017 6:26:39 GMT
It's becoming a bit of a pain now. I suspect that the problem is the large numbers wanting to sell loans to transfer into the ISA. Why would anyone keep £20k in a tax-paying product when they can get basically the same products tax-free with a few clicks? And there's been no mention of the fee-free sales from legacy products into the ISA for weeks - I suspect that this has been ditched as 'mid-July' has been and gone. I'm just sending all repayments from 'Investing' to holding and then transferring them across to the ISA - matching seems quite fast.
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And Wapping35.