aju
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Post by aju on Aug 26, 2017 23:28:51 GMT
Has anyone else noticed that zopa has been down for maintenance the last 2 nights after midnight but maybe even earlier. Never experienced that before on zopa.
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Post by danegeld on Aug 27, 2017 7:37:17 GMT
My latest "weekly update" email had this section at the end:
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aju
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Post by aju on Aug 28, 2017 21:57:51 GMT
So its still down, unless I misunderstood the term inclusive. Its not even 11:00pm on Monday 28th either.
Why do I have to log in before it tells me its not available either. Surely it would make more sense to put this on the front page before I even attempt to log in!.
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panda
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Post by panda on Aug 29, 2017 6:55:36 GMT
Still down this morning.
Edit: Now working.
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elgerod
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Post by elgerod on Sept 7, 2017 11:17:41 GMT
Already it's the 7th September and the account summary for the current month has not yet been updated. I've had sufficient repayments during September that I've been able to withdraw £1,000.00, but at the bottom of the summary for the "Current month to date" it says "No transactions in this period"!! Earnings, Funds in and Withdrawals all show zero.
What's going on? I haven't seen any explanation, but maybe I've missed something.
Elgerod (Geraldochef)
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Post by BrianC on Sept 7, 2017 11:34:23 GMT
Same. At least it's showing no defaults so far yet too tho. Has someone asked the question to Zopa?
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aju
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Post by aju on Sept 7, 2017 14:48:22 GMT
Already it's the 7th September and the account summary for the current month has not yet been updated. I've had sufficient repayments during September that I've been able to withdraw £1,000.00, but at the bottom of the summary for the "Current month to date" it says "No transactions in this period"!! Earnings, Funds in and Withdrawals all show zero. What's going on? I haven't seen any explanation, but maybe I've missed something. Elgerod (Geraldochef) aha, I wondered about that as I just got caught again for loading too much and got a quick swift £100 of £20 loans when I was trying to be careful to get only £10 ones. Thing is I checked it in the morning and it was way under £2000 and then by the afternoon I had got 5 £20 ones. I guess its so slow in lending at the moment that I got a bigger amount returned than I had bargained for that took me over the £2000 trigger. I pulled it as quick as I could and relent the £1846 - its stuck in the new money queue at moment. Just had a though as well that if they are struggling with the overnighters then if the lend queue gets overloaded, or the marker point gets out of sync then even though I don't have 2000 in lending it could get confused. My head hurts now ;-) Edit: It has just moved into the matching queue so not sure if it will get over loaded with returned funds again. I'll just just have to be even more careful. Edit2: Just checked my current statements download for September (4/9) and I have £55+ returned - of that about 7.20 is interest - yet as you say it does not say this in statements.
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aju
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Post by aju on Sept 7, 2017 14:50:18 GMT
Same. At least it's showing no defaults so far yet too tho. Has someone asked the question to Zopa? I have a collections one in ISAPlus that has not received any repayments at all since lending 27th june, hopefully it's just a slow one. Only a tenner though in D24 @ 17.6% but a potential loss none the less.
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Post by GSV3MIaC on Sept 7, 2017 15:14:11 GMT
Wouldn't it just be a whole lot simpler to let the lender specify the maximum loan slice they wanted to take. E.g. £10? Or is that too hard to code/explain?
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aju
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Post by aju on Sept 7, 2017 15:59:29 GMT
Wouldn't it just be a whole lot simpler to let the lender specify the maximum loan slice they wanted to take. E.g. £10? Or is that too hard to code/explain? Yes I guess so, that would certainly suit me, can't be that difficult as that's almost what we used to do at the start. I could have just packed off my 5 figure sum and walked away until the defaults started ;-). I wonder though if everyone lent at the best rate for diversification I suspect loans would take longer to fulfill and lending/borrowing would be a lot slower. Just a thought. I noticed that zopa has been using a lot of algorithmic thingys to determine borrowers capabilities to pay back etc. When I saw it I thought yeah if you could automate this part then it would be quicker to lend and cost less in clever people. Having been in the IT arena all my life though and seen some stuff come and go. I bet this automation malarkey is not as good as they all think it is and hence the recent misjudgments on defaults etc, perhaps. CDS (Credit default swaps) in the 2007/2008 crash also springs to mind not because its the same but because those who accept this stuff generally are not party to enough understanding of its issues just its potential positives ignoring its potential downsides until its too late.
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Post by wyndstryke on Sept 7, 2017 16:36:17 GMT
Yeah, it used to be one of the things we could set. ... I think it was removed in 2013 with the introduction of Safeguard? Or was it earlier? People often set it to inappropriate amounts, either too large (insufficient diversification) or too small (slow lending). Also from Zopa's viewpoint having lots of tiny loans would increase their data processing requirements significantly.
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aju
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Post by aju on Sept 7, 2017 17:52:33 GMT
Yeah, it used to be one of the things we could set. ... I think it was removed in 2013 with the introduction of Safeguard? Or was it earlier? People often set it to inappropriate amounts, either too large (insufficient diversification) or too small (slow lending). Also from Zopa's viewpoint having lots of tiny loans would increase their data processing requirements significantly. One of the options I liked was to set my minimum lend rate too but I guess those days are long gone, shame. I've still got the spread sheets that helped me decide on the bad debt levels to use to compensate for any defaulters too. Those really were the days out on the wild west, mind you the default rates at the moment are a bit like a dejavu moment. I'm not sure zopa can cope at the moment so we don;t want processing to get worse.
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Post by sleepy on Sept 7, 2017 23:02:41 GMT
Have you ever tried reconciling the interest shown on those monthly csv downloads with the gross interest amount on your monthly 'high level' statement? I made the mistake of trying to do that this afternoon and found it only matched up (giving a tolerance of a penny or so to account for rounding) for 7 out of the 14 months I checked. Some months the transactional statement shows more interest than the high level one and sometimes less, for amounts between £2.50 and £20 per month. It's the first time I've looked at those transaction statements in detail and noticed that although it shows the interest and capital repayments, loan disbursals and withdrawals, they don't show when bad debt/defaults have been applied to the account, though this is shown on the high level statement. Also frustrated as others are that the current month statement hasn't been updated - well except for the bad debt/defaults, which appear on it already!
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aju
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Post by aju on Sept 8, 2017 11:18:57 GMT
very interesting and also very curious. Looking at this in yearly way(apr-Mar, apr-aug for current year).
2015-2016 summaryInt=577.83, statementsInt=630.98; 53.15 diff
2016-2017 summaryInt=614.86, statementsInt=625.50; 10.64 diff
2017-2018 summaryInt=259.69, statementsInt=252.28; -7.41 diff
bit odd but I look better off in statements than summary over a whole year but for the current year I look like I am down.
I checked to see if there was a pattern or that I had missed some data in the summaries or worse they had changed since I recorded them (That definitely happened with apr-oct statements during the 2015-2016 year). The 3 I checked all seemed ok and giving the same data.
Its tempting to go looking for issues, lets face it zopa has enough imperfections as it is, but I'm not sure that zopa would want the agro. As far as I can tell on year on year basis I up at the moment relative to the summary info.
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aju
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Post by aju on Sept 8, 2017 11:25:50 GMT
Back on topic - is it me or is zopa getting very slow again. Its also interesting that if it times out is give a message that says we are busy try again later. An instant retry will get the result expected. For me though I wonder how much of this delay stuff is being caused by tablets/phones. On my tablet its not easy to see one has selected the option and its looking for data so I try again but what if the fisrt attempt worked down't it get confused. My SS tab2 is not the best sometimes you need to double tap sometimes you don't.
Just wondering.
for me as well it would be really useful is zopa front screen can prevent logins when there is an issue as it takes a longtime to login and then find out its down. Makes you wonder if zopa is making worse gaff's with my money.
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