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Post by fishyhooky on Jul 16, 2019 17:57:54 GMT
Since November 2017 I have run my accounts down from c£60k to around £300
I've had no communication at all from Zopa
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Post by fishyhooky on Apr 26, 2019 19:26:27 GMT
Due to ill health I've withdrawn all I can from my Invest & ISA accounts C £60k
I have £640 left between both accounts due to defaults, late payments etc.
So far this month I've received £11.61 in Interest Earned from borrowers and Bad Debt repayments
Does anyone know if it is possible to close both account completely?
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Post by fishyhooky on Dec 10, 2018 11:59:55 GMT
My statement date hasn't been updated since the 6th December, can't find any reference on the site to there being a problem.
Anyone know why?
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Post by fishyhooky on Nov 30, 2018 9:29:12 GMT
It’s in the transaction statement. Thanks, just found it Capital Adjustment Credit £178.60
Also just noticed one in my ISA for £6.80
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Post by fishyhooky on Nov 29, 2018 19:30:47 GMT
Just checked my Invest Account and there is
Bad debt: Repayments from defaults of which £190.36 had been eligible for tax relief £190.36
No mention of Capital Adjustment Credit
Yesterday my Bad Debt repayments were £11.76.
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Post by fishyhooky on Nov 10, 2018 12:09:30 GMT
3 days into November and I already have more in defaults than income in my Investing account
Interest £15.76
Defaults -£21.18
My ISA though is in positive territory 10 days gone in November and I'm still in negative territory
Interest £38.14
Defaults £46.25
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Post by fishyhooky on Nov 3, 2018 15:10:04 GMT
3 days into November and I already have more in defaults than income in my Investing account
Interest £15.76
Defaults -£21.18
My ISA though is in positive territory
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Post by fishyhooky on Aug 7, 2018 11:18:12 GMT
Now working
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Post by fishyhooky on Jul 5, 2018 11:11:35 GMT
I'm getting the logouts a lot, also when I login in I have to enter all my details even though I've ticked the Remember Me box.
I had to speak to their customer services on Tuesday and mentioned this and got the answer that they were aware of the problem and were working on resolving it....
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Post by fishyhooky on May 15, 2018 18:22:16 GMT
Just had the following reply from Zopa
Thanks for your email.
Our statements are currently being updated and have a tendency to lag from time to time.
We've raised this as a case and our tech team should have this issue resolved soon. Lastly, to find out your balance today please review your summary page.
I hope this helps, please contact me if you have any additional queries.
Best wishes,
Demi Ariyo
We're always looking to improve!
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Post by fishyhooky on May 14, 2018 8:13:43 GMT
Just been checking my Statement, no updates to any of my investments, ISA or Other Investments since 8th May,
"Last transaction in this period: 8th May 2018 at 22:59"
I re-invested some funds into my Isa last week and my Isa Statement isn't showing any funds in.
Come on Zopa if you can't get the basic's right you'll have no hope as a bank.
Just my thoughts and opinion.
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Post by fishyhooky on Oct 20, 2017 9:35:35 GMT
My statement for September has a last transaction date on the 30th September and for October 20th October @ 03:24am
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Post by fishyhooky on Oct 20, 2017 9:13:44 GMT
I've just had a look at my Zopa Statement and have noticed that the Statement that the earnings are out by 1-2 months has gone, my earnings figures have gone up. Let's hope they have got their systems working now.
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Post by fishyhooky on Oct 17, 2017 13:26:17 GMT
Just been checking my earnings statement for September and October (up to the 11th), I know they are saying "For now, your Statements page will be out of sync with your Investment Summary total earnings." but they are still able to put your defaults on the statement, My earnings for October so far are £0.01 but defaults are £44.60, can anyone remember when the 1-2 month statement update started, we must be getting to the end of this period by now.
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Post by fishyhooky on Oct 10, 2017 18:31:52 GMT
I know the numbers add up, until they started having systems problem my monthly earning were £200 - £300 after taking off the any bad debts, bad debts were around £70 to £120 per month.
I'll wait until they say that the problems are solved! before making a decision to withdraw from Zopa
By the way they have amended my monthly earnings in the past. Fair enough. You can probably get a feel for whether they're roughly correct by looking your loanbook and filtering on the status column for defaults, if you can be bothered (appreciate you may have better uses of your time). Out of interest, how many months has your Z+ account been running for? £15k in April 2016 £5k in May 2-16
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