bg
Member of DD Central
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Post by bg on Jul 21, 2018 9:26:15 GMT
What I don’t understand is if they won’t let people post their true experiences, why bother having a Trustpilot page at all? Just cancel your subscription to Trustpilot Lendy and concentrate on collecting overdue loans! To be fair to Trustpilot there has to be some sort of moderation. How many times can someone post a review? Can the same person post a 1 star review 100 times to get the average rating down of a site they have a vendetta against down? I don't think that is fair. If you look at the reviews on the first page that have been reported many of them have posted numerous 1 star reviews already on Lendy(for example the top one Ian Br**dley has posted 4 of them). Is that really fair? How about people who aren't actually lenders on Lendy posting bad reviews?...I don't think that is right either. I know of lots of examples on the likes of tripadviosr where a hotel's competitors post fictitious bad reviews to try and make their own hotel look better in comparison. Likewise in P2P, what if a competitor sets up an account to post bad reviews of its rivals? They should be removed. I'm not saying I would review Lendy particularly highly but I think to get a balanced view of something there has to be some sort of moderation. It's not right a disgruntled user can set up an account and post 50 1 star reviews of a site. There are plenty of 1 star reviews getting through so perhaps a lot of this censorship is justified.
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empirica
Member of DD Central
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Likes: 235
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Post by empirica on Jul 21, 2018 9:37:59 GMT
What I don’t understand is if they won’t let people post their true experiences, why bother having a Trustpilot page at all? Just cancel your subscription to Trustpilot Lendy and concentrate on collecting overdue loans! Any reviewer can create a listing for a company. Well, any reviewer willing to confirm they are a genuine customer with a genuine service experience can. The reviewed company can then respond - sign up (for free, if the subscription bells and whistles are wanted / needed) and get themselves aligned to the listing - and reply to / challenge / ask TP to challenge any review as they see fit. Point being, that although I would suspect the Lendy TP listing was created by Lendy _ back in the SavingStream days when everything seemed rosier _ there would likely now be a Lendy listing on TP whether Lendy wanted it or not.
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TenKay
Member of DD Central
Posts: 144
Likes: 117
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Post by TenKay on Jul 21, 2018 10:15:29 GMT
reply to one review on TP
if when they say equally , reporting the negative comments is considered equal then im a Dutchman
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Post by thecleaner on Jul 21, 2018 11:13:01 GMT
Its ridiculous now, more than half the reviews on the first page have been reported. I am very, very relieved to have removed all my money from a company that behaves in that way. Yes indeed. totally agree. All 5 figures of mine has been removed apart from one default. Shambles of a company
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Post by thecleaner on Jul 21, 2018 11:14:34 GMT
What I don’t understand is if they won’t let people post their true experiences, why bother having a Trustpilot page at all? Just cancel your subscription to Trustpilot Lendy and concentrate on collecting overdue loans! To be fair to Trustpilot there has to be some sort of moderation. How many times can someone post a review? Can the same person post a 1 star review 100 times to get the average rating down of a site they have a vendetta against down? I don't think that is fair. If you look at the reviews on the first page that have been reported many of them have posted numerous 1 star reviews already on Lendy(for example the top one Ian Br**dley has posted 4 of them). Is that really fair? How about people who aren't actually lenders on Lendy posting bad reviews?...I don't think that is right either. I know of lots of examples on the likes of tripadviosr where a hotel's competitors post fictitious bad reviews to try and make their own hotel look better in comparison. Likewise in P2P, what if a competitor sets up an account to post bad reviews of its rivals? They should be removed. I'm not saying I would review Lendy particularly highly but I think to get a balanced view of something there has to be some sort of moderation. It's not right a disgruntled user can set up an account and post 50 1 star reviews of a site. There are plenty of 1 star reviews getting through so perhaps a lot of this censorship is justified. Can the same person post a 1 star review 100 times to get the average rating down of a site Now you have given me an idea 
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TheDriver
Member of DD Central
Slightly bonkers
Posts: 493
Likes: 190
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Post by TheDriver on Jul 21, 2018 11:48:00 GMT
To be fair to Trustpilot there has to be some sort of moderation. How many times can someone post a review? Can the same person post a 1 star review 100 times to get the average rating down of a site they have a vendetta against down? I don't think that is fair. If you look at the reviews on the first page that have been reported many of them have posted numerous 1 star reviews already on Lendy(for example the top one Ian Br**dley has posted 4 of them). Is that really fair? How about people who aren't actually lenders on Lendy posting bad reviews?...I don't think that is right either. I know of lots of examples on the likes of tripadviosr where a hotel's competitors post fictitious bad reviews to try and make their own hotel look better in comparison. Likewise in P2P, what if a competitor sets up an account to post bad reviews of its rivals? They should be removed. I'm not saying I would review Lendy particularly highly but I think to get a balanced view of something there has to be some sort of moderation. It's not right a disgruntled user can set up an account and post 50 1 star reviews of a site. There are plenty of 1 star reviews getting through so perhaps a lot of this censorship is justified. Now you have given me an idea No; although multiple reviews can be posted (and displayed) only the latest counts for the rating. HtH, and saves wasted time!
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xpubman1
Member of DD Central
Posts: 62
Likes: 40
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Post by xpubman1 on Jul 21, 2018 13:00:34 GMT
I am not sure why all you guys are getting so wound up about Trust Pilot, once again it is all speculation about who is doing what. Do yourself a favor and do not even bother to read any of the reviews, after all you say they are all false..... So why bother?
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Post by loftankerman on Jul 21, 2018 14:13:32 GMT
I am not sure why all you guys are getting so wound up about Trust Pilot, once again it is all speculation about who is doing what. Do yourself a favor and do not even bother to read any of the reviews, after all you say they are all false..... So why bother? Missing the point somewhat! The guys are getting wound up because negative reviews that are recognised as being very representative of all but the fan boys alleged experiences of investing with Lendy are being objected to by Lendy and taken down for them by TP. Meanwhile, five star nonsensical reviews which many assume to be fake are regularly appearing. I'm inclined to think that some are not fake but have been solicited by Lendy from new investors who haven't figured out that getting the interest every month is great but only if it is also accompanied by getting the capital and accrued interest back too.
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beechside
Member of DD Central
Posts: 152
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Post by beechside on Jul 21, 2018 18:47:20 GMT
So, Lendy pay TrustPilot a minimum of £1800 per annum (more if they have a higher tier account). Guess it's hard to know if TP can be entirely objective, given that they don't want to hack off a customer.
However, I've had good dealings with TP compliance in the past. If you're not happy with the way that Lendy are railroading TP, why not email the TP compliance team? I have...
compliance@trustpilot.com
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TenKay
Member of DD Central
Posts: 144
Likes: 117
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Post by TenKay on Jul 21, 2018 19:16:20 GMT
I am not sure why all you guys are getting so wound up about Trust Pilot, once again it is all speculation about who is doing what. Do yourself a favor and do not even bother to read any of the reviews, after all you say they are all false..... So why bother? Missing the point somewhat! The guys are getting wound up because negative reviews that are recognised as being very representative of all but the fan boys alleged experiences of investing with Lendy are being objected to by Lendy and taken down for them by TP. Meanwhile, five star nonsensical reviews which many assume to be fake are regularly appearing. I'm inclined to think that some are not fake but have been solicited by Lendy from new investors who haven't figured out that getting the interest every month is great but only if it is also accompanied by getting the capital and accrued interest back too. that's was the essence of my review, things start out rosy then slowly deteriorate, but i thought i put in a gentler way
i also pointed out people should carry on doing due diligence, they made a start by checking out TP, but perhaps they may want to check other sources 
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TenKay
Member of DD Central
Posts: 144
Likes: 117
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Post by TenKay on Jul 24, 2018 10:53:20 GMT
RESULT , my review is now back live again with no alterations required , big up yours to Lendy
also noticed many more have been reinstated
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mary
Member of DD Central
Posts: 698 
Likes: 711
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Post by mary on Jul 24, 2018 11:02:21 GMT
RESULT , my review is now back live again with no alterations required , big up yours to Lendy
also noticed many more have been reinstated
And Lendy now down to just 2 Stars, compared with FC, RS, Z, Assetz all at 5 Stars. I wonder how many one line, 5 Star reviews will appear soon?
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Esmeralda
Member of DD Central
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Post by Esmeralda on Jul 24, 2018 11:13:09 GMT
I received an email from Trust Pilot today. Lendy tried to have my 1* review removed weeks ago but were unsuccessful. Now they're trying again, by saying they don't believe I'm a genuine Lendy customer. Trust Pilot have "temporarily" removed my review again, but to reinstate it they require proof of my Lendy account including my personal details and my Lendy account number. There's no way I'm sending those details to Trust Pilot so my review has gone for good this time. Lendy really are pathetic.
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Post by p2plender on Jul 24, 2018 12:30:45 GMT
And these people are in control of investors money. While Rome burns, they are trying to stop honest posts on Trustpilot. Appalling company these days.
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Post by df on Jul 24, 2018 12:35:22 GMT
RESULT , my review is now back live again with no alterations required , big up yours to Lendy
also noticed many more have been reinstated
And Lendy now down to just 2 Stars, compared with FC, RS, Z, Assetz all at 5 Stars. I wonder how many one line, 5 Star reviews will appear soon? I've just looked at FC - 5 stars, excellent. All reviews are by borrowers. Of course it is excellent for them - simple quick and straight forward 
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