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Post by chris on Oct 21, 2014 11:50:57 GMT
Going one step further back on the philosophy, do we take it that auctions and bidding have ceased to exist and the live and accepted bids reports are an anomaly to cope with the transition from the old system, and as such in the manual system it will just be a case of setting what you want MI to pick up if an when there is anything to for it pick up given that there appears to be no visible/separate secondary market. Yes. No auctions, no bids, and those reports are an anomaly to cope during the transition.
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Post by colalba on Oct 21, 2014 11:53:31 GMT
No, andrewholgate, he's far from nit-picking. Having to scroll around through too much white space is immensely annoying to most people. Andrew, most statement entries now take up 2 lines and each one takes up more space, and you can't scroll through your statement. NIGHTMARE !!! No not nit picking andrewholgate. You don't want things all squashed up but we do need to see our investments easily and paging through lots of pages to see the basic info is annoying. Lots of space and big heading area look ok in a test environment with a few test loans (and to graphic design people) but become irritating when using a system operationally. Like all things there is a balance but at the moment gone too far the other way.
edit - as an example if you "browse loans" you are 4/5ths of the way down the screen before you see the first loan.
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Post by mrclondon on Oct 21, 2014 11:55:05 GMT
I've transferred cash to my Manual Loan Investments Account, and adjusted some loan targets in an attempt to buy some available loans but can't see any purchases in my Account Statement. The statement just shows "Inter account transfer to product Manual Loan Investment Account(1)", so I can't see what or if I've managed to buy something. Similarly, I managed to make a sale and the awaiting investment balance went up, but there is no corresponding entry in my statement. I think it is essential to have a complete transactional record of sales and purchases as well as other financial transactions. Good work on the new site, though. Ditto. I've adjusted the limit on a few loans, my manual account balance has gone down but I have no statement entries to show what has been bought ... without going through the 7 pages of loans I have to find the ones I've adjusted the limits for and comparing tha balance with my spreadsheet.
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Post by chris on Oct 21, 2014 11:55:16 GMT
I have to say the new look is attractive but it's also a bit "dumbed down" (i.e a bit RS and Zopa like) which I don't care for. I don't see any reason for the huge font size and all the wasted space. It's really annoying not to be able to see all the loans on a single scroll-down. Also on the MANUAL LOAN INVESTMENTS ACCOUNT (MLIA) the repayment section has options for reinvestment or withdrawing. It's set by default to reinvest. I don't really understand where my coupons go. If I set it to withdraw, does it place the interest back in the cash account or automatically send it back to my named bank account? if i set to to reinvest, does it go in the cash account or to the cash account associated with the MLIA. Why do we need two cash accounts at all? Touch screen devices. This site is designed to scale down to iPads. Much of the padding is actually similar to the old site but the headers and buttons are larger. Not showing all loans in a single scrolling list is more preparation for when we have many more loans on the site as it will eventually become completely impractical, and that limit will be different for different users. I'll see about increasing the number show per page to double what's currently there. If you have chosen to lower your target and you don't have spare funds to do so then there's a withdraw target set. The system will try and sell your loan units (distributed amongst several loans) until it has recovered those funds for you. If any repayments happen in the interim then it will also try and redirect those funds to your cash balance regardless of your reinvestment settings. Once the withdraw target has been fulfilled then it goes back to trying to invest all funds available to it. There's further explanation in my previous post.
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Post by chris on Oct 21, 2014 11:57:13 GMT
So for now, AI is gone. But it should return, in a different guise in a few days or weeks? Will any of our old AI targets be retained? I transferred a chunk of cash to AC that should turn up tomorrow or later today. If AI is going to be a long time coming, I'd like to know so that I can transfer it back out again since I'm unlikely to be able to spend ages logged in waiting for new AM opportunities. Overall, I like the new site very much so far. AI is gone, MI (manual investment) is its replacement. All AI targets were imported to MI. There'll be new options to invest with further automation (i.e. not selecting loans individually) that will be released in the coming days and weeks. MI is your manual option.
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Post by phoenix on Oct 21, 2014 12:01:11 GMT
Far too much empty space, especially vertically, far too much scrolling required. I've done a little website design and if I didn't know that a lot of testing has gone on I'd have guessed there was a fault in the style coding re vertical spacing. Look at the Dashboard and the space below "This is your current unallocated cash balance. Use the investment options below to transfer into the desired investment account." It's ridiculous!
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Post by batchoy on Oct 21, 2014 12:02:12 GMT
Ok so I found what was the SM by filtering the loans in Browse Loans, however the 'Loans I'm not invested in' filter needs refining since it lists loans in alphabetical name order and includes completed loans so if I am looking for something that I am not invested in but I might want to invest in, I have to page through pages of loans that I can't invest in to find the few that I could invest in but I'm not invested in and the situation is going to get worse as time progresses. chris to make it useful it needs splitting into 'Loan's I'm not invested in' and 'Loan I wasn't invested in' or the completed loans need to be filtered out.
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niceguy37
Member of DD Central
Posts: 504
Likes: 254
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Post by niceguy37 on Oct 21, 2014 12:03:09 GMT
Going one step further back on the philosophy, do we take it that auctions and bidding have ceased to exist and the live and accepted bids reports are an anomaly to cope with the transition from the old system, and as such in the manual system it will just be a case of setting what you want MI to pick up if an when there is anything to for it pick up given that there appears to be no visible/separate secondary market. Yes. No auctions, no bids, and those reports are an anomaly to cope during the transition. Loss of crowd due diligence with the loss of auctions may be something we come to regret. Also, although auctions have proved to cause sometimes too long delays before interest is earned, it does allow one to stake a claim to the more attractive loans, which underwriters might be tempted to keep to themselves.
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Post by chris on Oct 21, 2014 12:05:08 GMT
Seems to be a problem with amounts transfer into Manual Investment Account. I transferred £279.23 from my cash account to my investment account so that the AI would (hopefully) have it at its disposal again, but only £262.23 has arrived there. There don't appear to have been any other mini-loan units bought in that few seconds (according to my statement anyway). Edit: Or should I just have left it in the cash account for AI? Edit2: and if I send it back, will I lose a bit more on the way? Can you PM me the email you use on the site and I'll investigate. Did your balance go down by the 279 or 262 value? AI (or manual investments as it is now) is now driven off that segregated account NOT your cash balance. Thanks for PMing me the details. Okay it's invested £17 of your funds in Hackney as the funds were transferred, using your old AI targets (or new ones you've set since the go live). It doesn't appear on your statement due to the segregation of the accounts as described in my other posts. What's missing is an option for lenders to see the statements for each of the segregated accounts. I've created a high priority ticket to resolve this so will try and get something done by the end of today (tomorrow at the latest) as I can see how useful it would be.
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Post by bracknellboy on Oct 21, 2014 12:05:09 GMT
Given that quite a lot has changed, so far found it surprisingly easy to navigate my way around. I had avoided Essex BL, but since there was a loan unit for 35p apparently available, out of curiosity I decided to buy it.......
How does one get a 35p loan unit ?
I like the new filters (at least I believe they are new). Quite intuitive.
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mike
Member of DD Central
Posts: 187
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Post by mike on Oct 21, 2014 12:07:01 GMT
chris My loan book value has reduced slightly from pre conversion value. Various loans by a couple of pence. Rounding issues I guess but all rounded down. Was this expected?
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Post by chris on Oct 21, 2014 12:07:14 GMT
Yes. No auctions, no bids, and those reports are an anomaly to cope during the transition. Loss of crowd due diligence with the loss of auctions may be something we come to regret. Also, although auctions have proved to cause sometimes too long delays before interest is earned, it does allow one to stake a claim to the more attractive loans, which underwriters might be tempted to keep to themselves. Underwriters still provide oversight and there is a preview section (a little buried but I'm going to work on that with our new designer later this week). If you go to Loan Book -> Browse Loans then there's a filter option on the right of the header block. Under filter there's an option to show loans coming soon. All fully funded loans that are awaiting drawdown will appear there as the underwriters complete their behind the scenes process.
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Post by pepperpot on Oct 21, 2014 12:07:47 GMT
I've transferred cash to my Manual Loan Investments Account, and adjusted some loan targets in an attempt to buy some available loans but can't see any purchases in my Account Statement. The statement just shows "Inter account transfer to product Manual Loan Investment Account(1)", so I can't see what or if I've managed to buy something. Similarly, I managed to make a sale and the awaiting investment balance went up, but there is no corresponding entry in my statement. I think it is essential to have a complete transactional record of sales and purchases as well as other financial transactions. Good work on the new site, though. Ditto. I've adjusted the limit on a few loans, my manual account balance has gone down but I have no statement entries to show what has been bought ... without going through the 7 pages of loans I have to find the ones I've adjusted the limits for and comparing tha balance with my spreadsheet. Double ditto. I wish I'd made a note of my overall balance as soon as I logged on, as now I have no idea if any money is floating in the cloud somewhere.
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Post by chris on Oct 21, 2014 12:09:01 GMT
chris My loan book value has reduced slightly from pre conversion value. Various loans by a couple of pence. Rounding issues I guess but all rounded down. Was this expected? All loan units have been merged into one per lender per loan per interest rate so the rounding should be ever so slightly more accurate on a per loan basis.
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Post by Jack Barlow on Oct 21, 2014 12:10:33 GMT
Not showing all loans in a single scrolling list is more preparation for when we have many more loans on the site as it will eventually become completely impractical, and that limit will be different for different users. I'll see about increasing the number show per page to double what's currently there. Chris, perhaps a dropdown menu with a (remembered) choice of loans per page from 10 to say 200 (or whatever limit you feel your software can accommodate) - this should then keep both the scroll and click brigades happy. Would also like to see the Loan Book headers (and in fact all the large headers) compressed, or at least the option to have it compressed. But more importantly, where have the buttons to download the Loans data as xls/csv disappeared to?
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