mikes1531
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Post by mikes1531 on Nov 21, 2014 21:43:19 GMT
fundingsecure appear to be doing some significant website work this weekend. The website will be unavailable from 1600 on Friday until 0900 on Monday. Could that mean we're about to get a major website improvement? Anything's possible, but I'm not holding my breath because I've seen other websites make major changes and need to be offline for only a few minutes. Unless FS give us a clue here regarding what's going on, I guess we'll have to wait until Monday to find out. 
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bugs4me
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Post by bugs4me on Nov 21, 2014 22:04:25 GMT
fundingsecure appear to be doing some significant website work this weekend. The website will be unavailable from 1600 on Friday until 0900 on Monday. Could that mean we're about to get a major website improvement? Anything's possible, but I'm not holding my breath because I've seen other websites make major changes and need to be offline for only a few minutes. Unless FS give us a clue here regarding what's going on, I guess we'll have to wait until Monday to find out. Hopefully it's been back office tested thoroughly before release into the wilds but as it's necessary to pull the website down for a weekend it doesn't sound that way. Uploading a revised website is a matter of minutes (if that). Now modifying one on the fly - well that's a different matter and certainly a brave (or is it foolish) move. Hope it goes well for them.
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hendragon
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Post by hendragon on Nov 22, 2014 10:40:20 GMT
On a postive note if they upload the website on Friday evening would 48 hours be enough for them to
(a) find any bugs and correct them?
(b) go back to the old site on Monday if things weren't ok with very little fuss?
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bugs4me
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Post by bugs4me on Nov 22, 2014 11:50:10 GMT
On a postive note if they upload the website on Friday evening would 48 hours be enough for them to (a) find any bugs and correct them? (b) go back to the old site on Monday if things weren't ok with very little fuss? IMO all revised/revamped sites should be back office tested before they go live. Any bugs will often be found and can easily be sorted. There may be the odd one still floating around but they are normally easily rectified. If the worst comes to the worst, in my experience, you can always revert back. What effect this has on your reputation..... - hence I'm a firm believer in testing off-line or on a separate directory with the server. If all (appears) good, then transfer the new site across. Should take no more than a couple of minutes. I'm looking forward to to what enhancements the new site has. Hopefully it will be more robust than at present.
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mikes1531
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Post by mikes1531 on Nov 22, 2014 15:26:48 GMT
I really don't understand why a website update would require three days of downtime. Usually, a website would be built in a parallel location, and tested there until the developers are satisfied. Then a file name or directory entry change is made and future enquiries are directed to the new site. As others have said, the changeover shouldn't take more than a very few minutes.
The only other possibility I can think of would be if FS's hosting service was having a major upgrade and had to be taken out of service to accomplish that.
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bugs4me
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Post by bugs4me on Nov 22, 2014 18:11:25 GMT
E-mail received 17:59 - FundingSecure Website Back Online Checked at 18:10 - site showing Site under maintenance Our system is currently undergoing essential maintenance from 16:00 this afternoon, Friday 21st November, until 9:00 am on Monday 24th November. Think fundingsecure have jumped the gun |
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Bagman
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Post by Bagman on Nov 22, 2014 18:28:25 GMT
After resetting my password I can now log into the new website, it looks a lot cleaner and more up to date.
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bugs4me
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Post by bugs4me on Nov 22, 2014 18:44:04 GMT
After resetting my password I can now log into the new website, it looks a lot cleaner and more up to date. Nothing here - www.fundingsecure.com/Using Firefox 33.1.1 and IE11
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Post by mrclondon on Nov 22, 2014 18:46:01 GMT
fundingsecure full marks for getting a re-design live with a minimum of fuss. It looks a much better starting point on which to build. I'll start the ball rolling with the inevitable minor bugs: www.fundingsecure.com/investors/getting-started-as-an-investor shows "Value of loans requiring funding" as £175,000 , should this be £75,000 ? If I single click on the green "Investors" button I get a sub menu (good) but if I accidentally double-click on the button I get this page www.fundingsecure.com/investors which looks to be a prototype page that shouldn't be in the final release.
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bugs4me
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Post by bugs4me on Nov 22, 2014 18:47:18 GMT
Works with Google Chrome. Still nothing with Firefox and IE11
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Bagman
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Post by Bagman on Nov 22, 2014 18:49:19 GMT
Works with Google Chrome. Still nothing with Firefox and IE11 I am in there with IE11 win7
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bugs4me
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Post by bugs4me on Nov 22, 2014 18:58:05 GMT
Works with Google Chrome. Still nothing with Firefox and IE11 I am in there with IE11 win7 Nope - no go here. Cache cleared still no go. Using Win7 x64. No rush, will look again tomorrow.
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mikes1531
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Post by mikes1531 on Nov 22, 2014 20:44:55 GMT
Nope - no go here. Cache cleared still no go. Using Win7 x64. No rush, will look again tomorrow. Odd. I'm having no problem with Firefox. Also Win7 x64 (though Pro).
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hendragon
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Post by hendragon on Nov 22, 2014 22:03:26 GMT
works fine for me with firefox and windows 8. It didn't however, until I obeyed the password rules and included 2 numerals and one uppercase letter.
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mikes1531
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Post by mikes1531 on Nov 22, 2014 22:26:00 GMT
I like it! Thank you, fundingsecure. As for the bugs reported by mrclondon, both have been fixed, but the fix for the second one isn't perfect -- hovering over the 'Investors' button still shows a link to the non-page, and while you can't get there with a double-click any more (or a single one) you can bring up the non-page by right-clicking and opening it that way. And the same problem exists for all the buttons on that line that have drop-down options. The biggest change I noticed is that we now can view a statement, and that's a major improvement. What we can't do with that, however, is download it. Hopefully that option will be added very soon. The list of investments is slightly different, and there's no longer a list of investments made that haven't been activated yet -- or that doesn't appear unless you have some, which I don't right now. The lists of Current (active) and Historic (closed) are still in a useless order. I suspect it may be based on the date FS first were approached by the borrower, but it's a mystery. They really ought to be ordered by the Ending/Ended date. It's impossible to find a particular loan if you don't know its number. Try finding the loan on the static caravan, for instance! We used to be able to see what type of security there was -- Jewellery/Car/Art/Yacht/etc. -- but that's disappeared. A solution might be for each loan to have a brief description that would appear in the lists. The individual loan pages have been improved, and now show the starting and ending dates. If there are multiple items used as security you can see all the photos on one page. One omission seems to be the links to any valuation PDFs. Loan 1351896395, for instance, says "A full PDF report has been attached to this loan", but I don't see any link to that report. I suspect the Ts&Cs have changed, but I don't have a copy of the old ones so I can't compare them. The version available now contains a number of cross references to non-existent clauses. There are some inconsistencies... - The website says investors pay no fees/commission, but the Ts&Cs still mention the 15% commission that FS "may waive or reduce ... as we see fit". I thought we had been told the fee elimination was permanent -- or at least as permanent as anything ever is.
- There seems to be a question whether FS's charges are interest or fees.
- The Investors FAQs say the borrowers set the interest rate, but there's so suggestion of that in any of the pages directed at borrowers. So I don't know if something has changed or not. If FS present us with a loan paying just 10% interest as they did a few days ago, does that mean the borrower is paying less? Or that FS is earning more because their 'spread' is larger?
- 'Investors' and 'savers' seem to be used interchangeably. I thought the FCA had made it clear that calling us 'savers' was a no-no.
I'll suggest that the 'Available Investments' page needs a third section -- for loans that are 100% funded. Right now we have the ludicrous situation where there's a loan listed under the heading "Loans Needing Investment/The following loans are currently open for investment", but anyone who clicks on the 'View & Invest' button is told "We are sorry, this loan has now been filled". That is going to cause disappointment/consternation in potential investors.
Finally, I'll say that I'm surprised that FS think they can get away with telling potential borrowers that they could "Borrow money against your assets from only 2.4%" without pointing out that rate is not an APR -- which it most certainly isn't because it's per month. They also say "You only pay interest for the days you use", but the Ts&Cs still say there's a 30-day minimum.
Overall, I think the new website is a positive change. An important test will come the next time a small loan is offered. Hopefully the new website will be able to cope with that better than the old one could.
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