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Post by bracknellboy on Oct 15, 2022 18:02:53 GMT
Surely the fact that Hermes (or its latest name) even exists shows that the Post Office, staff and management are lazy, useless and inept. Asleep at the wheel and living in the dark ages. If they cannot get a grip they need to close it. I think that labelling the entire workforce as "lazy, useless and inept" is probably neither fair nor helpful.
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agent69
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Post by agent69 on Oct 15, 2022 18:13:54 GMT
Surely the fact that Hermes (or its latest name) even exists shows that the Post Office, staff and management are lazy, useless and inept. Asleep at the wheel and living in the dark ages. If they cannot get a grip they need to close it. The problem is that they don't compete on a level playing field. Hermes can pick and choose who they do business with, whereas Royal mail has to deliver to the Shetland Isles for the price of a first class stamp.
Also, I suspect that Royal Mail are weighed down with arcane working practices that Hermes don't have to worry about
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dave4
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Post by dave4 on Oct 15, 2022 18:54:35 GMT
I have regular dealings with rm and evri, competently different animals, 1 uses cheapest agency labor, usually English is not spoken in the w house, short 0 hours contracts, large road transport never stops moving, everything is on a contract, lorries, wast, recycling, ect, Automated where possible. Basically one is a service provider, one is profit driven. ill let u guess which is which.
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Posties
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Post by Deleted on Oct 15, 2022 22:15:20 GMT
Surely the fact that Hermes (or its latest name) even exists shows that the Post Office, staff and management are lazy, useless and inept. Asleep at the wheel and living in the dark ages. If they cannot get a grip they need to close it. I think that labelling the entire workforce as "lazy, useless and inept" is probably neither fair nor helpful. No perhaps not, but rather than just grab one side or other of the labour situation and wallow in recriminations it is perhaps time to face up to the reality. People don't send letters. They send parcels and frankly the whole organisation is not very good at it. They have too much custom and practice and not enough, customer service. Rebranding is what you do when you know you are at something and want to forget it rather than build a great business. Right now other organizations are eating their lunch. Don't whinge, do summit.
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Post by bracknellboy on Oct 16, 2022 7:18:55 GMT
I think that labelling the entire workforce as "lazy, useless and inept" is probably neither fair nor helpful. No perhaps not, but rather than just grab one side or other of the labour situation and wallow in recriminations it is perhaps time to face up to the reality. People don't send letters. They send parcels and frankly the whole organisation is not very good at it. They have too much custom and practice and not enough, customer service. Rebranding is what you do when you know you are at something and want to forget it rather than build a great business. Right now other organizations are eating their lunch. Don't whinge, do summit. I'm grabbing neither. Clearly RM is not sufficiently competitive, others are eating at what it considers to be "its" lunch (and breakfast). A big chunk of the problems are inevitably going to be in its legacy practises and inefficiencies which have been reinforced by combination of heavy unionisation and ability to bring countrywide services to a halt. That in turn has forced 'weak management' over the years, as it always does. Thankfully its ability to do the latter is getting weaker by the day due to having broken its monoply broken. Its overseas services however are efficient and profitable (so I understand). Which would suggest institutional incompetence is not universal. And I bet many of the posties that do their rounds are not inherently lazy. It's an organisation that needs the stiff winds of competition to continue to blow through it. There will be a point where the unions realise they no longer have the power they think they have, and mgt. will decide they have to do something drastic or have the organisation die.
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pikestaff
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Post by pikestaff on Oct 16, 2022 7:28:13 GMT
It will be the companies sending parcels switching to alternative delivery firms rather than have their customers parcels delayed. Not just companies. I recently sold some stuff on ebay, who were encouraging their customers to use alternative carriers during the industrial action. I made the mistake of sending my first 3 parcels by their default carrier, Evri (formerly Hermes) who obviously could not cope with the volume. One lost, the other two very slow. These days ebay make using other carriers too difficult. I signed up to Parcels2go, which integrates quite nicely with ebay, and sent the rest by DPD which I've always found reliable. I thought DPD was German but I learned today that it's been a subsidiary of the French post office since 2001. Make of that what you may...
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adrianc
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Post by adrianc on Oct 16, 2022 7:47:50 GMT
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keitha
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Post by keitha on Oct 16, 2022 10:26:13 GMT
Pricing for Royalmail is also an issue
a small parcel weighing 2KG is £4.45 ( second recorded ) 2.001KG is automatically a medium Parcel at £8.05
until the last price rise it was so ridiculous that a 3KG package was cheaper sent as 2 parcels than 1.
but looking on comparison sites EVRI next day delivery if I put parcel into drop off point today will arrive Wednesday, I can understand Tuesday but not Wednesday
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adrianc
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Post by adrianc on Oct 16, 2022 10:43:55 GMT
Pricing for Royalmail is also an issue a small parcel weighing 2KG is £4.45 ( second recorded ) 2.001KG is automatically a medium Parcel at £8.05 Most carriers have weight banding, and edge cases always make for strange figures. Evri - £4.34 1.999kg, £5.86 2.001kg, plus a quid for next day. Then you look at DHL... 0-15kg is their smallest band. £2.79 for the cheapest next day service - but not only do I have to take it to their depot, the recipient has to collect it from the depot. Door to door, £10.89, or £5.89 "servicepoint" to "servicepoint", then there's different prices for every possible combo of the three, times multiple delivery time bands (next day, noon, 10.30am, 9am). 21 different prices from £2.79 to damn near 10x that for their smallest parcel service alone.
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keitha
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Post by keitha on Oct 16, 2022 10:54:30 GMT
I'd love to know what percentage of that is christmas
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adrianc
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Post by adrianc on Oct 16, 2022 11:22:59 GMT
I'd love to know what percentage of that is christmas Xmas cards? Not a fraction of what there used to be, surely?
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benaj
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Posties
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Post by benaj on Oct 16, 2022 11:46:19 GMT
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keitha
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Post by keitha on Oct 16, 2022 11:52:16 GMT
UK mail, Whistl etc all use RM for the last stage of delivery
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Post by Deleted on Oct 16, 2022 11:57:13 GMT
then they negotiated the wrong price ;-0
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mikeb
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Post by mikeb on Oct 16, 2022 17:16:26 GMT
Surely the fact that Hermes (or its latest name) even exists shows that the Post Office, staff and management are lazy, useless and inept. Asleep at the wheel and living in the dark ages. If they cannot get a grip they need to close it. The fact that Hermes had to change its name to Evri to shake off its former image should tell you something. I think it only existed to show that there could be a company cheaper, useless-er, inept-er than RM. That's all. In that endeavour, they succeeded!
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