keitha
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Post by keitha on Mar 8, 2023 10:40:27 GMT
My partner has just had notification from BT that her PSTN ( copper ) phone line will disappear on the 30th of May and that she will need to plug the phone into an adapter and into the router.
When the Fibre was connected it was put in the spare bedroom as that was easiest for the installers. The copper main socket is in the kitchen. The burglar alarm is hooked to this.
the Alarm company say they are booked up until end of June as everyone in her area of Cardiff has been given the same date.
Question, can she bill BT / Virgin for work this as it's not her choice, will her multiple hands free sets still work ?
lol just read this Your VoIP hub must have power for you to be able to make calls using a Digital Voice service. However, you can forward calls from your desk phone to your mobile so can use your VoIP system this way if there is a power cut.
except that if there is a power cut you won't be able to forward the calls.
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lara
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Post by lara on Mar 8, 2023 13:17:13 GMT
My partner has just had notification from BT that her PSTN ( copper ) phone line will disappear on the 30th of May and that she will need to plug the phone into an adapter and into the router. When the Fibre was connected it was put in the spare bedroom as that was easiest for the installers. The copper main socket is in the kitchen. The burglar alarm is hooked to this. the Alarm company say they are booked up until end of June as everyone in her area of Cardiff has been given the same date. Question, can she bill BT / Virgin for work this as it's not her choice, will her multiple hands free sets still work ? lol just read this Your VoIP hub must have power for you to be able to make calls using a Digital Voice service. However, you can forward calls from your desk phone to your mobile so can use your VoIP system this way if there is a power cut.
except that if there is a power cut you won't be able to forward the calls. Horrible. I don't know if you've seen this? www.gov.uk/guidance/uk-transition-from-analogue-to-digital-landlines
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keitha
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Post by keitha on Mar 8, 2023 14:15:36 GMT
yes seen it and read it, surely though if we no longer need the PSTN we should be able to get a cheaper service they've always said you need the phone line to get broadband that's why it's expensive as you have to pay the landline rental. But I guess that will be just another rip off charge.
the idea that they will supply some customers with a backup that will last an hour is a farce.
during last years storms people had no electricity etc for days, they need to remember there are pensioners and others with just a landline, no broadband etc. so they will need an extra box that consumes power.
I know people who have "phone call over WIFI" to get mobiles to work these will be totally stuffed under this scheme.
of course people in cities will be ok plenty of mobile signal etc, yet again penalise the poor and rural dwellers
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michaelc
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Post by michaelc on Mar 8, 2023 14:33:05 GMT
I got rid of my hopeless copper line a year ago. It suffered from faults three times and each time I had to go to my phone provider who in turn had to contact Openreach. Being one step removed from the company doing the work to fix it was one reason it would often take too long to resolve. Another was just the very old spiders web of cables some of which were getting buried in water when it rains etc.
Now I have 900Mb/s (too much for most people including me) and I use Sipgate for my fixed phone needs as I'm still finding some companies want you to have a fixed line. My overall cost is less than before and whilst it has been bulletproof so far, if there ever was an issue, there is only one company I need to call and that same company can fix the problem. Plus they are obviously dealing with new kit which will touch wood last a long time.
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adrianc
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Post by adrianc on Mar 8, 2023 16:52:30 GMT
I know people who have "phone call over WIFI" to get mobiles to work these will be totally stuffed under this scheme. How do you figure that? WiFi calling on mobiles merely sets up an internet connection between your mobile and your provider's servers. The broadband connection is untouched under this change. All that's happening here is that landline connections are being moved from the old copper to the new fibre digital connection, where there's a fibre connection direct to the property. Now, there's definitely downsides to that... Apart from being mains power dependent (and a cheap UPS will provide resilience in the event of an outage), fibre is much more fragile than copper. The problems come when that coincides with not having the expected backup of a mobile connection... Half our village has already been moved to digital voice. Unfortunately, we had a 9 day fibre outage last spring, and that left a lot of people out of communication at home completely, since many of us don't have any mobile signal... Trying to explain THAT to BT... "We'll send you a 4G router as a backup"... <sigh> www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/future-of-landline-callsOFCOM say it's from "industry". BT told us it's from OFCOM. In a way, it's irrelevant. It does make a lot of sense to only have one physical connection to each property - and fibre provides much greater digital connectivity than copper does. I think we have to regard it as inevitable - the problem is that it highlights the lousy mobile infrastructure in rural areas...
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keitha
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Post by keitha on Mar 8, 2023 17:44:35 GMT
I know people who have "phone call over WIFI" to get mobiles to work these will be totally stuffed under this scheme. How do you figure that? WiFi calling on mobiles merely sets up an internet connection between your mobile and your provider's servers. The broadband connection is untouched under this change. All that's happening here is that landline connections are being moved from the old copper to the new fibre digital connection, where there's a fibre connection direct to the property. Now, there's definitely downsides to that... Apart from being mains power dependent (and a cheap UPS will provide resilience in the event of an outage), fibre is much more fragile than copper. The problems come when that coincides with not having the expected backup of a mobile connection... Half our village has already been moved to digital voice. Unfortunately, we had a 9 day fibre outage last spring, and that left a lot of people out of communication at home completely, since many of us don't have any mobile signal... Trying to explain THAT to BT... "We'll send you a 4G router as a backup"... <sigh> www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/future-of-landline-callsOFCOM say it's from "industry". BT told us it's from OFCOM. In a way, it's irrelevant. It does make a lot of sense to only have one physical connection to each property - and fibre provides much greater digital connectivity than copper does. I think we have to regard it as inevitable - the problem is that it highlights the lousy mobile infrastructure in rural areas... I meant in the event of a power outage, BT tell me my Village will lose PSTN end of 2025, but we won't get Fibre till at least 2030
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Post by bernythedolt on Mar 8, 2023 19:23:57 GMT
How do you figure that? WiFi calling on mobiles merely sets up an internet connection between your mobile and your provider's servers. The broadband connection is untouched under this change. All that's happening here is that landline connections are being moved from the old copper to the new fibre digital connection, where there's a fibre connection direct to the property. Now, there's definitely downsides to that... Apart from being mains power dependent (and a cheap UPS will provide resilience in the event of an outage), fibre is much more fragile than copper. The problems come when that coincides with not having the expected backup of a mobile connection... Half our village has already been moved to digital voice. Unfortunately, we had a 9 day fibre outage last spring, and that left a lot of people out of communication at home completely, since many of us don't have any mobile signal... Trying to explain THAT to BT... "We'll send you a 4G router as a backup"... <sigh> www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/future-of-landline-callsOFCOM say it's from "industry". BT told us it's from OFCOM. In a way, it's irrelevant. It does make a lot of sense to only have one physical connection to each property - and fibre provides much greater digital connectivity than copper does. I think we have to regard it as inevitable - the problem is that it highlights the lousy mobile infrastructure in rural areas... I meant in the event of a power outage, BT tell me my Village will lose PSTN end of 2025, but we won't get Fibre till at least 20302030? I wonder if it will pan out that way. We received no prior notice of our street's fibre installation. We just noticed Openreach turn up and pipe the fibre through existing ducting in double-quick time. We were getting a measly ~8-12Mbps over copper at the time. We couldn't believe our luck - instant upgrade to 100Mbps available, with 900Mbps for those who wanted it! I also wonder whether, by the 2030s, we could be largely moving on from cables/fibres altogether, in favour of 5G (and beyond) airwave broadband services. In the same way that various iterations of physical LAN cabling eventually gave way to wi-fi in homes and businesses. Will fibre survive? A few years ago it was unthinkable that WAN speeds could ever match the 1 then 10 then 100 then 1000Mbps hardwired LAN performance at the time, and yet here it is. Who knows what speed 5G and its spawn will be capable of 10 years from now...
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Post by crabbyoldgit on Mar 8, 2023 19:36:30 GMT
Of course you mobile cell site particularly in a rural location will probably have no battery back up ether and will also probably be on the same non working power distribution feed as your house, so do not rely on any mythical mobile phone backup in a power outage if your house is on fire or you have a urgent medical issue.
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mogish
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Post by mogish on Mar 8, 2023 19:52:43 GMT
We are also still on copper wire. In fact I'm just of the phone to sky as I received notification of my 2mb speed will increase by £3.25 pm.
Quick mse comparisons shows I can get approx 59mb/s for under £20.
Service drops of as soon as it gets windy, cant watch any smart tv and we need to use our mobiles with wifi switched of if there are more than 2 or 3 people in.
I long for the day for fibre to benefit from lower prices and better performance.
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travolta
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Post by travolta on Mar 8, 2023 20:36:08 GMT
We were turned back on our track yesterday because it was blocked by BT engineers with cranes and mobile screw replacing our telegraph poles .
We advised them that we were the only residence for miles and use a microwave link .
They were not deterred for a whole day,neither would they release one pole for us to use as a replacement gatepost .
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benaj
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Post by benaj on Mar 8, 2023 20:43:46 GMT
www.bt.com/help/landline/all-about-call-diversion-for-digital-voiceHow to divert calls by logging into My BT You'll need a BT ID to log into My BT. If you don't have one, you can register online for a BT ID. Log into My BT On your Profile screen, select Manage on the Digital Voice tile Find Call Diversion in 'Your Digital Voice features' section at the bottom of the page and click Manage Follow the steps on the next screen
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keitha
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Post by keitha on Mar 8, 2023 22:07:58 GMT
www.bt.com/help/landline/all-about-call-diversion-for-digital-voiceHow to divert calls by logging into My BT You'll need a BT ID to log into My BT. If you don't have one, you can register online for a BT ID. Log into My BT On your Profile screen, select Manage on the Digital Voice tile Find Call Diversion in 'Your Digital Voice features' section at the bottom of the page and click Manage Follow the steps on the next screen LOL and your average pensioner will manage that on their phone using 3G cos they live in the sticks, or my mate barry who still has a nokia mobile
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adrianc
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Post by adrianc on Mar 9, 2023 8:17:55 GMT
Of course you mobile cell site particularly in a rural location will probably have no battery back up ether and will also probably be on the same non working power distribution feed as your house, so do not rely on any mythical mobile phone backup in a power outage if your house is on fire or you have a urgent medical issue. Here in the sticks we understand how our electrickery arrives... The transformer for our little throng of 9 houses lives up a pole behind my garage. The 11kV lines to it come across the fields. Many transformers serve 1-2 houses maximum. The nearest base station is probably about 5-10 miles away, on a completely different grid branch. There's a LOT can deprive my house of power without affecting the base station. There'd be probably north of a few thousand properties out before a single issue affected both.
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Post by overthehill on Mar 9, 2023 8:54:29 GMT
We were turned back on our track yesterday because it was blocked by BT engineers with cranes and mobile screw replacing our telegraph poles . We advised them that we were the only residence for miles and use a microwave link . They were not deterred for a whole day,neither would they release one pole for us to use as a replacement gatepost .
How do BT or Openreach provide FTTP into people's homes using their own network? Presumably they will still use telegraph poles for fibre in some situations. One of the reasons I don't know much is because I would never use BT's overpriced services.
I've only had Cityfibre installed under the pavements. There is an openreach cabinet in the street and the copper from that cabinet comes via the legacy telegraph pole which has required replacement for the last 3 years thanks to an uncooperative neighbour or lies from openreach. Waiting for it to collapse.
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adrianc
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Post by adrianc on Mar 9, 2023 9:53:33 GMT
We were turned back on our track yesterday because it was blocked by BT engineers with cranes and mobile screw replacing our telegraph poles . We advised them that we were the only residence for miles and use a microwave link . They were not deterred for a whole day,neither would they release one pole for us to use as a replacement gatepost . How do BT or Openreach provide FTTP into people's homes using their own network? Presumably they will still use telegraph poles for fibre in some situations. Yep. Same poles as the copper, for the most part. Yeh, that's lovely in cities... but OpenWorld's infrastructure is the only game in out of town. We don't even have street cabs. The other end of our bit of string is in the sub-exchange a few miles and a major river away. When they installed our fibre, they replaced the pole by our back gate - which had been red-ticketed over a decade earlier.
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