adrianc
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Post by adrianc on Jan 4, 2024 16:38:59 GMT
No, it's definitely the fibre itself... Power's up. First one was a tree that fell and took the fibre out. Second was a squirrel that chewed the fibre. Third was a branch that fell off a tree... Of course, Western Power come round regularly and do proactive tree maintenance to prevent this kind of damage to power lines... Openreach can't be bothered. When they strung the fibre, they put it through the branches of trees. Then, if it does happen, WP are out that day fixing it. Not making excuses for nearly a month. Openreach will fix copper landlines rapidly. They take forever to fix fibre. Oops, when i was a linesman way back in the 70's we used to cut the branches etc ourselves my things have changed we'd also check the cables through the trees were not damaged and if they were we would replace them. That said my own take is the splitting up of the different sections in BT has changed things for the worse. In more recent times it's all be outsource to external contractors too, I think! Most of the installs round here are outsourced already. 'course, back in the 70s, you had no choice. You wanted a phone line, BT (sorry - Post Office Telecomms) were the only game in town, and you had to rent your handset. Once it got opened up to competition, there had to be at the very least some kind of separation between the infrastructure and retail.
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benaj
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Post by benaj on Jan 4, 2024 16:50:50 GMT
🤔 It sounds like a power problem rather than BT issue No, it's definitely the fibre itself... Power's up. First one was a tree that fell and took the fibre out. Second was a squirrel that chewed the fibre. Third was a branch that fell off a tree... Of course, Western Power come round regularly and do proactive tree maintenance to prevent this kind of damage to power lines... Openreach can't be bothered. When they strung the fibre, they put it through the branches of trees. Then, if it does happen, WP are out that day fixing it. Not making excuses for nearly a month. Openreach will fix copper landlines rapidly. They take forever to fix fibre. Oh, the forces of nature. It prefers green fibre than glass and plastic. 🤣 May be a more expensive installation could avoid such destruction
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aju
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Post by aju on Jan 4, 2024 16:51:10 GMT
Oops, when i was a linesman way back in the 70's we used to cut the branches etc ourselves my things have changed we'd also check the cables through the trees were not damaged and if they were we would replace them. That said my own take is the splitting up of the different sections in BT has changed things for the worse. In more recent times it's all be outsource to external contractors too, I think! Most of the installs round here are outsourced already. 'course, back in the 70s, you had no choice. You wanted a phone line, BT (sorry - Post Office Telecomms) were the only game in town, and you had to rent your handset. Once it got opened up to competition, there had to be at the very least some kind of separation between the infrastructure and retail. Yes it is the same round our parts. The separation did start off Ok but its become very problematic with trying to do things too quickly and not very joined up. Sign of the times i guess. As a last resort I'd resort to poking the CEO'e etc. A while back one even answered their own email on a Saturday afternoon!. Got pointed to a very good team in Northern Ireland who got the job done in record time. Not sure they are still there though.
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keitha
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Post by keitha on Jan 4, 2024 20:15:20 GMT
The biggest issue has got to be that battery backup, if needed will not be very long as people might be told it is. If people live in Mobile deserts too then they will could have no connection for some time. don't forget that in the event of a longer failure the mobile masts will also go down, and the idea that they will get generators to them all quickly is a joke, if the roads are blocked what are they gonna do airlift generators and the fuel in. remember with storm Arwen some areas were without power for over a week, would you be happy if you couldn't get hold of an elderly relative for more than a week
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benaj
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Post by benaj on Jan 4, 2024 21:29:57 GMT
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keitha
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Post by keitha on Jan 4, 2024 22:12:45 GMT
one issue is that BT describe it as giving us all fibre connections, the truth is that at least for the first few years many of us will still have copper connections from the house to the nearest box, for me that box is well over a mile and a half away so I will still be restricted on my broadband speed etc. ie we will get FTTC rather than FTTP.
this scenario is likely in the majority of rural areas , and as I see it will just make the UK's digital divide worse.
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benaj
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Post by benaj on Jan 5, 2024 8:05:26 GMT
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adrianc
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Post by adrianc on Jan 5, 2024 9:11:09 GMT
one issue is that BT describe it as giving us all fibre connections, the truth is that at least for the first few years many of us will still have copper connections from the house to the nearest box, for me that box is well over a mile and a half away so I will still be restricted on my broadband speed etc. ie we will get FTTC rather than FTTP. this scenario is likely in the majority of rural areas , and as I see it will just make the UK's digital divide worse. Ironically, rural areas are actually way ahead in FTTP - because we don't have street cabs. It's why our ADSL was so slow... My line is connected directly to the sub-exchange. That's 2km away crow-fly, or at least 3km as the cable's routed. FTTC has been fairly ubiquitous in areas with cabs for years now. We've had FTTP for five years or so.
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Greenwood2
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Post by Greenwood2 on Jan 11, 2024 10:48:44 GMT
Just got this:
'As you know, we were due to switch your home phone service over to our fibre network so that it runs through the Virgin Media Hub. Unfortunately, the switchover has been paused until further notice.'
Anyone know what this is about?
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keitha
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Post by keitha on Jan 11, 2024 11:41:00 GMT
yes BT thought they could just push on with it, thousands of people have raised issues varying from it taking out Burglar alarms and medical alert systems, to losing numbers they have had for 30 years to a complete lack of information and the first people know is the line is dead. It will take out all hard wired extensions you need hands free.
BT and virgin have been ordered to stop until proper plans are in place.
someone I know phoned their burglar alarm supplier the day they got the letter from Virgin, they were told it would be over a month month after the switchover before they could come out and do the necessary as so many other people had rung in that day.
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benaj
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Post by benaj on Jan 11, 2024 13:34:48 GMT
Just got this: 'As you know, we were due to switch your home phone service over to our fibre network so that it runs through the Virgin Media Hub. Unfortunately, the switchover has been paused until further notice.'Anyone know what this is about? Just read this from the library app AFAIK, some digital services providers require registration before enabling 999 dial services, it has to be done with address registration
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adrianc
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Post by adrianc on Jan 11, 2024 13:57:21 GMT
AFAIK, some digital services providers require registration before enabling 999 dial services, it has to be done with address registration For pure VoIP services, yes. But BT/Virgin digital landlines are different, because your address is "registered".
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Greenwood2
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Post by Greenwood2 on Jan 11, 2024 14:13:25 GMT
Just got this: 'As you know, we were due to switch your home phone service over to our fibre network so that it runs through the Virgin Media Hub. Unfortunately, the switchover has been paused until further notice.'Anyone know what this is about? Just read this from the library app AFAIK, some digital services providers require registration before enabling 999 dial services, it has to be done with address registration Found this, but none of the potential problems apply to anyone in our house. Maybe they've stopped it completely while they figure out who might be at risk, which I suppose could be anyone if 999 doesn't work www.express.co.uk/life-style/science-technology/1846779/uk-landline-switch-off-pause
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keitha
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Post by keitha on Apr 1, 2024 11:58:27 GMT
Just read this from the library app AFAIK, some digital services providers require registration before enabling 999 dial services, it has to be done with address registration Found this, but none of the potential problems apply to anyone in our house. Maybe they've stopped it completely while they figure out who might be at risk, which I suppose could be anyone if 999 doesn't work www.express.co.uk/life-style/science-technology/1846779/uk-landline-switch-off-pauseJust read a similar article Government saying now that they must provide a system which will work even if you have no power in the house, that to me is PSTN
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adrianc
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Post by adrianc on Apr 1, 2024 12:02:30 GMT
Just read a similar article Government saying now that they must provide a system which will work even if you have no power in the house, that to me is PSTN They'll just shove a cheap UPS out.
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