benaj
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Post by benaj on Dec 15, 2023 15:31:24 GMT
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keitha
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Post by keitha on Dec 16, 2023 11:44:35 GMT
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keitha
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Post by keitha on Dec 18, 2023 11:57:23 GMT
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benaj
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Post by benaj on Jan 4, 2024 14:01:40 GMT
It’s 2024, I don’t understand how can BT still offer £26.35 a month for “Landlines” when majority have moved to Digital Voice.
Some providers are offering £ per month for a “digital service” with a “landline” prefix to receive and make calls, calls can be setup on smartphones, PC or even Voip base station paired with a DECT phone.
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adrianc
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Post by adrianc on Jan 4, 2024 14:07:21 GMT
It’s 2024, I don’t understand how can BT still offer £26.35 a month for “Landlines” when majority have moved to Digital Voice. Lots of people don't want to be reliant on their broadband for phone - and lots of people don't have any mobile coverage.
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benaj
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Post by benaj on Jan 4, 2024 14:15:53 GMT
Ah, for those who ain’t switch to Digital Voice, what’s their plan? Just staying to live as a “disconnected” when BT kills the network?
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keitha
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Post by keitha on Jan 4, 2024 14:18:04 GMT
It’s 2024, I don’t understand how can BT still offer £26.35 a month for “Landlines” when majority have moved to Digital Voice. Lots of people don't want to be reliant on their broadband for phone - and lots of people don't have any mobile coverage. 54% of businesses still on PSTN or ISDN, 46% of households still on PSTN, and remember as always that the 54% of households moved will be a lot of low hanging fruit ie large metropolitan areas rather than rural villages. Virgin and BT have again been told to stop the rollout, as they are ignoring customers.
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keitha
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Post by keitha on Jan 4, 2024 14:32:24 GMT
Ah, for those who ain’t switch to Digital Voice, what’s their plan? Just staying to live as a “disconnected” when BT kills the network? many of us haven't got a date yet. I have a router less than 18 months old that does not have the capability to plug a phone in. I've spoken to my BB supplier and they say that BT won't get to my area until 2026 and that BT will need to provide the necessary kit as it works now but won't work when BT "upgrade" my phoneline. If I need extra kit that uses electricity they I expect a reduction in my bill to cover it I know someone will say but it's only 10 Watts 10 Watts 24 hours a day is 240 watts 365 days a year 87.6 kWh a year in excess of £25 so the bill needs to come down £2 a month BT also need to provide a backup (battery) for those with no mobile signal for use in emergencies and frankly the current offering of a battery that will work for an hour is pathetic it needs to be capable of keeping the phone up for 2 days minimum.
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adrianc
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Post by adrianc on Jan 4, 2024 15:34:20 GMT
Ah, for those who ain’t switch to Digital Voice, what’s their plan? Just staying to live as a “disconnected” when BT kills the network? Well, give us a similarly reliable alternative, then we'll be happy to move... UPS isn't good enough. We've had 47 days of multiple-property fibre outage, three instances, in this village since August alone. Two houses had no broadband (and therefore no telecomms AT ALL) for 27 days in the last one.
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benaj
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Post by benaj on Jan 4, 2024 15:58:14 GMT
🤔 It sounds like a power problem rather than BT issue, yet no government plan to ensure stable power connections? Or even something like an old TV like this one killing the entire village connection. www.bbc.com/news/uk-wales-54239180
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aju
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Post by aju on Jan 4, 2024 16:17:34 GMT
My experience of working for BT on network expansions, albeit some 16 odd years ago, is that the staff will push back on a lot of this but in the end BT management will be on big bonuses to ensure this happens sooner rather than later!. I think the current leader if it hasn't changed recently is someone who pushes hard against the technical push backs too. The biggest issue has got to be that battery backup, if needed will not be very long as people might be told it is. If people live in Mobile deserts too then they will could have no connection for some time. I seem to remember that the one thing that BT always had to provide is emergency connection - the old system losing the internet still supplies the ability to make calls. The old system uses 50v connections from premises to exchange and there are huge generators in the exchange that supply the 50v system for the telephone networks when a power fail occurs. (I think local outages can also affect the cabinet equipment too but not sure about that) Whilst BT will press ahead with many different approaches the battery backup they will supply will almost certainly not be capable of lasting as long as they could be required. We get regular power outages in our area, in a small Wiltshire town, thankfully they are quite short but none the less they are quite regular. Not sure we are on the pathway that BT keeps saying is expanding but i guess its inevitable at some point. A nearby bigger town - Salisbury - has been one of the experimental sites but not sure how happy people there have been. This link from September seems to detail quite a bit including some of the work around's but still not sure they are going to be adequate for rural places like Wiltshire. Despite being in a reasonable sized town, our power is usually out every few weeks for short times usually but i guess it depends on the work being done that throws the power out. newsroom.bt.com/bt-announces-regional-rollout-schedule-for-digital-voice/
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adrianc
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Post by adrianc on Jan 4, 2024 16:26:13 GMT
🤔 It sounds like a power problem rather than BT issue No, it's definitely the fibre itself... Power's up. First one was a tree that fell and took the fibre out. Second was a squirrel that chewed the fibre. Third was a branch that fell off a tree... Of course, Western Power come round regularly and do proactive tree maintenance to prevent this kind of damage to power lines... Openreach can't be bothered. When they strung the fibre, they put it through the branches of trees. Then, if it does happen, WP are out that day fixing it. Not making excuses for nearly a month. Openreach will fix copper landlines rapidly. They take forever to fix fibre.
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aju
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Post by aju on Jan 4, 2024 16:29:01 GMT
Ah, for those who ain’t switch to Digital Voice, what’s their plan? Just staying to live as a “disconnected” when BT kills the network? Well, give us a similarly reliable alternative, then we'll be happy to move... UPS isn't good enough. We've had 47 days of multiple-property fibre outage, three instances, in this village since August alone. Two houses had no broadband (and therefore no telecomms AT ALL) for 27 days in the last one. I wonder were you able to get compensation other than the normal stuff they would give based on the outage time they would presumably at least pay back for the days missing. I seem to remember something about 5 or 10 quid per day but don't quote me on that. I'd take them to the ombudsman at least if I was not happy with their possible offer.
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adrianc
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Post by adrianc on Jan 4, 2024 16:33:42 GMT
Well, give us a similarly reliable alternative, then we'll be happy to move... UPS isn't good enough. We've had 47 days of multiple-property fibre outage, three instances, in this village since August alone. Two houses had no broadband (and therefore no telecomms AT ALL) for 27 days in the last one. I wonder were you able to get compensation other than the normal stuff they would give based on the outage time they would presumably at least pay back for the days missing. I seem to remember something about 5 or 10 quid per day but don't quote me on that. I'd take them to the ombudsman at least if I was not happy with their possible offer. £9.33 off your next bill for each day after the second. www.bt.com/help/account-and-billing/automatic-compensationBut I think we'd all rather have the damn thing working, wouldn't we?
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aju
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Post by aju on Jan 4, 2024 16:35:19 GMT
🤔 It sounds like a power problem rather than BT issue No, it's definitely the fibre itself... Power's up. First one was a tree that fell and took the fibre out. Second was a squirrel that chewed the fibre. Third was a branch that fell off a tree... Of course, Western Power come round regularly and do proactive tree maintenance to prevent this kind of damage to power lines... Openreach can't be bothered. When they strung the fibre, they put it through the branches of trees. Then, if it does happen, WP are out that day fixing it. Not making excuses for nearly a month. Openreach will fix copper landlines rapidly. They take forever to fix fibre. Oops, when i was a linesman way back in the 70's we used to cut the branches etc ourselves my things have changed we'd also check the cables through the trees were not damaged and if they were we would replace them. That said my own take is the splitting up of the different sections in BT has changed things for the worse. In more recent times it's all be outsource to external contractors too, I think!
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