aju
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Post by aju on Apr 1, 2024 16:27:09 GMT
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keitha
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2024, hopefully the year I get out of P2P
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Post by keitha on Apr 3, 2024 10:49:57 GMT
just heard a BT advert saying we are doing this, all you need to do is plug your phone into a broadband router blah blah and it won't cost you any more.
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benaj
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Post by benaj on Apr 4, 2024 12:25:55 GMT
The experience I learnt from family member, not all service provider ready to provide digital voice. In the case of Virgin Media, the line fails and no dial tone after installation, no testing whatsoever during Engineer visit since the hub wasn’t delivered before the line was installed. 🤣
Upon checking VM forum, it happens too often and yet OFCOM NOT doing anything to ensure service providers like VM cannot fail.
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keitha
Member of DD Central
2024, hopefully the year I get out of P2P
Posts: 4,584
Likes: 2,615
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Post by keitha on Apr 4, 2024 12:59:11 GMT
The experience I learnt from family member, not all service provider ready to provide digital voice. In the case of Virgin Media, the line fails and no dial tone after installation, no testing whatsoever during Engineer visit since the hub wasn’t delivered before the line was installed. 🤣 Upon checking VM forum, it happens too often and yet OFCOM NOT doing anything to ensure service providers like VM cannot fail. Where my OH lives VM just sent people adaptors to connect to existing phone, no thought that the phone might not be in same room as router. I've sorted out about 6 or 8 installations for friends of my OH, the big issue is many have numbers pre programmed so press and hold 1 and it dials Doris next door, except it doesn't as you now need the full dialling code. the hardest one an elderly lady with a phone with a rotary dial hard wired to a BT box had to get her a new phone. yes the phone really was that old !
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keitha
Member of DD Central
2024, hopefully the year I get out of P2P
Posts: 4,584
Likes: 2,615
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Post by keitha on Apr 13, 2024 10:10:20 GMT
Beginning to hate the BT advert
"we are moving to something much better" so it's better that in the event of a power cut you have no phone, it's better that you have to dial the full number including area code rather than just the number for local calls, it's better that you have to have a broadband router using electricity all day if you didn't have one before.
It may not seem much but my estimate based on 10W is 91kWh a year or £22, as I say it may not seem much but for people who are struggling every little extra expense hurts.
and of course extensions now can't be hardwired they need to be DECT or similar again requiring power.
oh and I checked with BT by ringing on behalf of my OH who is already on the new system the BT UPS they supply to keep a router up and running in the event of a power cut will last approximately 1 hour, that is pathetic issues are far more likely to occur after the first hour eh the house becoming too cold, needing to know when the power will come back etc.
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