keitha
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Post by keitha on May 10, 2023 12:18:21 GMT
Just had a parcel delivered, on the listing " from a smoke and pet free home"
the parcel and contents stink of smoke, which was noticeable as soon as I opened the parcel, and the camera bag itself is covered in animal hair.
so why say from smoke and pet free home, when it clearly isn't
bag is currently in my shed
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mogish
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Post by mogish on May 10, 2023 12:40:05 GMT
Have you contacted seller or involved ebay?
Buyers have a lot more protection than sellers.
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jontyab
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Post by jontyab on May 10, 2023 13:07:58 GMT
The seller shot themselves in the foot - if they hadn't said anything I suspect that'd be the end of it.
If you like you could raise a 'not as described' claim and see what happens. Buyer might offer a return (at their expense), or partial refund.
Doubt you'd have to provide much in the way of proof - a photo of some fur would be enough for ebay - as above they bias disputes towards buyers.
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Greenwood2
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Post by Greenwood2 on May 10, 2023 13:30:40 GMT
He may have bought it in that condition, his home may be smoke and pet free. Just economical with the truth.  |
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benaj
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Post by benaj on May 10, 2023 14:01:09 GMT
From Smoke and pet free home? It usually matches anything like garment “used” once or new by a lady seller.
Camera bag? probably not.
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mogish
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Post by mogish on May 10, 2023 14:36:45 GMT
As mentioned... not as described, let seller suggest a compromise.
I had a buyer want a £1 back for an item costing a fiver with free post. Now I always charge postage even if it means I may be pricing myself out, I'm not in the market to lose money. These are items I'm clearing out but I'm no charity for chancers.
I know its irrelevant but Out of interest , how much did you buy it for?
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keitha
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Post by keitha on May 10, 2023 22:59:59 GMT
As mentioned... not as described, let seller suggest a compromise. I had a buyer want a £1 back for an item costing a fiver with free post. Now I always charge postage even if it means I may be pricing myself out, I'm not in the market to lose money. These are items I'm clearing out but I'm no charity for chancers. I know its irrelevant but Out of interest , how much did you buy it for? Including the contents £65 ! plus postage. the Camera now doesn't smell too bad, I'll break even If I ditch the bag, rather than make a profit
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scooter
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Post by scooter on May 11, 2023 8:05:53 GMT
Febreeze. Other fabric fresheners are available....... Works a treat.
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mogish
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Post by mogish on May 11, 2023 12:22:18 GMT
£65 is not a small sum. I would report it if you arnt happy.
You could always return it?
Presume you cant bung the bag in the washing machine?
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Post by martin44 on May 20, 2023 21:30:58 GMT
3 rules with ebay...
1. pay with paypal
2. pay with paypal
3. never pay with anything other than paypal.
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ozboy
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Post by ozboy on May 21, 2023 12:33:53 GMT
One question, if the eBay/PayPal protection for whatever reason fails or is unsatisfactory, isn't your fallback Credit Card Section 75 cover invalid because you bought via a third party or somesuch? eBay does seem to be heavily (and possibly/probably unfairly) biased towards Buyers. Bit like P2P Platforms seeming to be heavily (and definitely possibly/probably unfairly) biased towards Borrowers. |
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keitha
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Post by keitha on May 22, 2023 12:01:15 GMT
3 rules with ebay... 1. pay with paypal 2. pay with paypal 3. never pay with anything other than paypal. lol eBay have ditched PayPal,
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Post by moonraker on May 22, 2023 12:23:47 GMT
But both still seem to work together in (relative) harmony. I can't recall the last time I had an eBay buying or selling transaction that wasn't through PayPal.
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adrianc
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Post by adrianc on May 22, 2023 12:43:18 GMT
3 rules with ebay... 1. pay with paypal 2. pay with paypal 3. never pay with anything other than paypal. lol eBay have ditched PayPal, eBay SOLD PayPal - well, spun it off to shareholders as an indie - back in 2015... but they're still firmly integrated.
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keitha
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Post by keitha on May 22, 2023 13:58:09 GMT
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