merlin
Minor shareholder in Assetz and many other companies.
Posts: 902 
Likes: 302
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Post by merlin on Mar 4, 2014 15:24:09 GMT
Also not impressed .. presumably someone will be ritually disembowelling themselves sometime soon? Perhaps they could have a joint ceremony between technical and insolvency/collections? Please, please can we have the insolvency/collections mob first. Given that it is the time of year when crucifixion features strongly on the calendar perhaps it would be more appropriate to switch to that. I have the nails, wood and an excellent hammer if it is needed.
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Post by davee39 on Mar 4, 2014 17:52:34 GMT
Also not impressed .. presumably someone will be ritually disembowelling themselves sometime soon? Perhaps they could have a joint ceremony between technical and insolvency/collections? Grossly unfair to blame technical. If it anything like the contract between my employer and client it goes like this " We need a change to the system to enhance ....." " Fine, it will take £x thousand and we need 3 months for development and testing"" No! You can half that, and we need it next week" NEXT WEEK "Is that change ready yet?" "The code's done but we have not tested it yet""Never mind, put it live and see how it goes"
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jimbo
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Post by jimbo on Mar 4, 2014 21:19:08 GMT
That sounds depressingly familiar...
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Post by GSV3MIaC on Mar 4, 2014 21:24:37 GMT
I used to manage a technical team, and we never got in messes of this calibre .. you just have to hand marketing the coding manuals and say summat along the lines of 'OK, you're so smart, do it yourself, I'm overdue 2 weeks holiday anyway". Or maybe technical jobs are harder to get these days? Never used to be a problem, particularly for folks who avoided spectacular failures. The magic formula for success: - under-commit and then over-deliver. Also: 'pick the right boss'.
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merlin
Minor shareholder in Assetz and many other companies.
Posts: 902
Likes: 302
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Post by merlin on Mar 4, 2014 23:31:13 GMT
Over 20 years ago I used to be involved in running short courses programmes for senior management at Cranfield University. One of the most popular courses was entitled "From Technology Push to Organisational Pull" which was really all about getting IT projects right, and on time, and to budget. We had examined quite literally hundreds of failed IT projects ranging from mega bucks and abandoned, to more minor projects with overspend or over late, and extracted the prime causes for failure. The most common cause of failure we found lay with project management. My guess is that in the FC case the same reason will apply. I think that it is also highly likely that whoever the PM is, he is out of his depth either is not understanding the business, or the technology he is dealing with, or perhaps even both.
I used to earn a very good living sorting out situations like FC's. Most times it was just a simple case of borrowing the clients watch to tell him the time.
My message to FC management is: Get a grip or hire someone who will get a grip for you. Most times in the long run it works out cheaper that way.
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Post by GSV3MIaC on Mar 4, 2014 23:41:17 GMT
Was Cranfield already a uni 20 years ago? That'd be about when I was running TI's CAD and Microprocessor software group in Bedford, so our paths may even have crossed... I did visit Cranfield, and the OU too, a few times.
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Post by yorkshireman on Mar 4, 2014 23:55:20 GMT
Funding Circle UK is temporarily offline whilst we perform essential maintenance. While this work is underway, you still can visit Funding Circle USA." And you can be shafted by a crooked Yank scrap dealer just for a change.
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merlin
Minor shareholder in Assetz and many other companies.
Posts: 902
Likes: 302
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Post by merlin on Mar 5, 2014 6:33:57 GMT
Was Cranfield already a uni 20 years ago? That'd be about when I was running TI's CAD and Microprocessor software group in Bedford, so our paths may even have crossed... I did visit Cranfield, and the OU too, a few times. Cranfield Institute of Technology changed its name to University around 1993 if my memory serves me well. I was a Visiting Research Fellow attached to the then Department of Psychology, College of Aeronautics but did most of my short course stuff with the International Ecotechnology Research Centre (IERC). I was one of the many who thought changing the name was stupid and could not imagine MIT doing the same thing. IERC was a brain child of Mr. Honda who set up and endowed several of these Ecotechnology Centres around the World. He also partially funded most of the research work going on there including the research I was involved in. It is highly probable our paths did crossed if you were there between 1987 and 1995.
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Post by yorkshireman on Mar 18, 2014 12:49:07 GMT
Also not impressed .. presumably someone will be ritually disembowelling themselves sometime soon? Perhaps they could have a joint ceremony between technical and insolvency/collections? In view of Old Grumpy’s expulsion I’m not sure if I am in order quoting a loan ID but as I am acting in good faith, here goes.
Has anyone else noticed a problem with loan ID 5395 which should have finished at 12:08 today?
I missed the end of the auction and appear to have been outbid as the loan does not appear in the “my bids” section but the funds have not been returned to my “funds available” section.
On checking with FC, I was told that the borrower accepted the loan early in which case either the loan should be in my bids or the money bid should have been returned to funds available, I’m now awaiting an emailed explanation from FC.
I suggest that other lenders check their accounts!
PS Mods:
This is the only way that I can post a comment by quoting someone else. I tried to start a new thread on the above comment and in the past I have tried and failed to post a reply on a thread and have had to use a quote.
I have read the instructions and as far as I am aware I have followed them so is there a problem with the forum’s IT or am I missing the obvious?
Your help and advice would be appreciated.
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Post by GSV3MIaC on Mar 18, 2014 13:09:03 GMT
Nope 5395 ended at 12:08 today exactly as scheduled, with my bidbot tracking it all the way down to 11.9%, some of which (£1860) fell out. If you have/had bids you should be able to get to the page via www.fundingcircle.com/loans/32117, if you didn't the URL won't work for you (you need to be logged in, and paste that url into your browser, probably from your watchlist page). Whoever told you it ended early fibbed, or misheard the number. No idea why 'create thread' doesn't work for you .. maybe the mods can assist? |
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Post by oldnick on Mar 18, 2014 13:53:19 GMT
Yorkshireman, you don't say whether you are on the mobile version or desktop.
When I access the forum from my mobile this is how it works:
If you want to reply without quoting scroll to the top of the page you're on and look for a blue box on the right with "reply" in it.
If you want to start a new thread with your own title, from the point where you could "reply", instead touch the board title - in this case Funding Circle. Then look middle right again for the box with "Create Thread" in it. (to the right of Funding Circle)
Hope that helps.
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Post by yorkshireman on Mar 18, 2014 13:54:03 GMT
Nope 5395 ended at 12:08 today exactly as scheduled, with my bidbot tracking it all the way down to 11.9%, some of which (£1860) fell out. If you have/had bids you should be able to get to the page via www.fundingcircle.com/loans/32117, if you didn't the URL won't work for you (you need to be logged in, and paste that url into your browser, probably from your watchlist page). Whoever told you it ended early fibbed, or misheard the number. No idea why 'create thread' doesn't work for you .. maybe the mods can assist? Thanks for the info and as you say, perhaps the mods can help.
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mikeb
Posts: 1,072
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Post by mikeb on Mar 18, 2014 19:17:56 GMT
I missed the end of the auction and appear to have been outbid as the loan does not appear in the “my bids” section but the funds have not been returned to my “funds available” section.
On checking with FC, I was told that the borrower accepted the loan early in which case either the loan should be in my bids or the money bid should have been returned to funds available, I’m now awaiting an emailed explanation from FC.
2nd vote for "it didn't end early". Sounds like they've looked at the wrong loan ID, or are just covering their backsides due to the farcical "auction" system that we have to endure. This auction was live and accepting bids to the very end. I had a valid bid in (yes, I know, live view is in beta) ... so I even refreshed and went to the "my Bids" tab just AFTER the auction finished, where it showed I had a bid, with a little green tick. The summary panel (bidding page) said I had a bid, and no funds to bid with. Except, my bid was actually pushed out. The green tick turned to a red cross, and I suddenly had money to bid with. AFTER the auction finished. This is nonsense. And it's been happening on quite a few auctions, the steam powered abacus is just NOT giving people accurate information. FC take money quick enough INTO a bid, but then sit on it and don't give it back! You would think after all these months of people reporting that auction ends are actually a lottery, that they'd think about fixing that. It's not just the "live view" that's screwed up, it's the whole thing when it gets overrun with bidding.
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Post by GSV3MIaC on Mar 18, 2014 21:28:43 GMT
Yep, I've seen that too .. seems like the FC platform doesn't grok the concept of 'atomic transaction' .. i.e. it can reject a bid without =simultaneously= refunding the money to the user account. Actually there are several things it can do without the matching action happening at the same time.
I've never had (NON 'live update') page refresh change its mind after an auction closed though .. you can die of old age waiting for the refresh to happen after the close, but when you get the '0 seconds' (with no bid box / form) page back, I've always found that to be definitive .. YMMV.
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mikeb
Posts: 1,072
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Post by mikeb on Mar 19, 2014 14:46:33 GMT
Yep, I've seen that too .. seems like the FC platform doesn't grok the concept of 'atomic transaction' .. i.e. it can reject a bid without =simultaneously= refunding the money to the user account. Happened again with 5415 this morning: 0:40 seconds to go, my bid vanished with well over £10k ahead of it (presumably someone dropped a very large sum in, I can see a load of £2000 bids all within the space of a minute) -- so I was shoved out. Couldn't rebid, because although "live bids" was £0.00, and my rate was "NaN%" (there's attention to detail!) -- I had nothing to bid with. Even after the auction ended. About a minute later, back comes the money so I can bid again. It's not the "platform" that doesn't grok atomic transactions. It's the developers  And that should be worrying, not just for customers, but for FC themselves, because one day this sloppy handling of data is going to bite them hard. When an auction/auctions/whole database goes mammaries skyward in the middle of some non-atomic transactions, picking up the pieces will be a very interesting exercise.
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And that should be worrying, not just for customers, but for FC themselves, because one day this sloppy handling of data is going to bite them hard. When an auction/auctions/whole database goes mammaries skyward in the middle of some non-atomic transactions, picking up the pieces will be a very interesting exercise.