Yintara
Member of DD Central
Posts: 61
Likes: 83
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Post by Yintara on Mar 10, 2017 16:32:02 GMT
If anyone has my 10k that I deposited at 12.30am this morning then hold up your hand, or at least make sure you invest it in some good loans for me?  |
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elliotn
Member of DD Central
Posts: 3,064
Likes: 2,681
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Post by elliotn on Mar 10, 2017 16:40:20 GMT
If anyone has my 10k that I deposited at 12.30am this morning then hold up your hand, or at least make sure you invest it in some good loans for me? I've invested c10k in primarily Christchurch, Hampton, Cardiff, Paignton, Liv Waterfront & N under Lyme in case that wasn't mine!
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Liz
Member of DD Central
Posts: 2,426
Likes: 1,297
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Post by Liz on Mar 10, 2017 16:44:48 GMT
If anyone has my 10k that I deposited at 12.30am this morning then hold up your hand, or at least make sure you invest it in some good loans for me? I bought some pbl81 for you 
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329 
Likes: 11,549
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Post by ilmoro on Mar 10, 2017 16:47:08 GMT
This is a lamentable state of affairs. The response from Paul64 was tardy and, IMO not very informative in material areas, e.g. not even a vague timescale as to how long it should take to clear. For those of you not satisfied you could consider making a formal complaint. On a brief look through the terms and conditions I could not find a complaints procedure, neither does there appear to be a FAQ. However there should be a "compalints officer" to whom you should address your complaint iin the first instance. If you do not get a reply or you feel it is unsatisfactory you can then send it direct to the Financial Conduct Authority. Financial Ombudsman ISTM, FCA dont handle individual compliants, especially if its not a regulatory issue. www.fca.org.uk/consumers/how-complain
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Yintara
Member of DD Central
Posts: 61
Likes: 83
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Post by Yintara on Mar 10, 2017 16:49:55 GMT
Gee thanks, at least I know who my friends are now 
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Post by dualinvestor on Mar 10, 2017 17:13:39 GMT
...... If you do not get a reply or you feel it is unsatisfactory you can then send it direct to the Financial Conduct Authority. Financial Ombudsman ISTM, FCA dont handle individual compliants, especially if its not a regulatory issue. www.fca.org.uk/consumers/how-complainMaybe, or maybe this is a system failure which is a regulatory issue and hence within the perview of the FCA.
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warn
Member of DD Central
Curmudgeon
Posts: 638
Likes: 659
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Post by warn on Mar 10, 2017 17:22:29 GMT
Calm down, people. All that's happened is that a large chunk of our money (including five grand of mine from yesterday afternoon) has gone missing.
But they're apparently working on looking for it. I'm sure management can't understand why you're so angry.
Me, I'm just going to chill and have my pre-prandial G&T (or I would, except I can't locate the bottle on account of all the steam coming out of my ears).
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mtb9
Posts: 48
Likes: 35
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Post by mtb9 on Mar 10, 2017 17:35:29 GMT
What an incredible situation to find ourselves in...funds sent..but can't be found and nothing from SS indicating a resolution timescale and how they intend to ensure that customers who's money has been 'misdirected' are satisfied with the outcome. Once this situation is resolved I intend to never use SS again
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GeorgeT
Member of DD Central
Posts: 1,322
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Post by GeorgeT on Mar 10, 2017 17:46:22 GMT
A few evenings ago, SS added a new loan tranche to the Pipeline at about 11.30pm. So they sometimes work very late.
In view of the seriousness of this situation, which clearly is affecting many investors and must therefore involve, in total, a very considerable sum of money, I trust the management will be working very late and long to sort this out, regardless of the fact the weekend is just starting.
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GeorgeT
Member of DD Central
Posts: 1,322
Likes: 1,576
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Post by GeorgeT on Mar 10, 2017 17:50:48 GMT
Some slight reassurance. An email has been sent out. Thank you SS.
Edit to remove email content - Beaten to it.
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capucino
Member of DD Central
Posts: 90
Likes: 40
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Post by capucino on Mar 10, 2017 17:55:12 GMT
The missing money has finally been credited to my account.
Unfortunately, the long dated 12% loans are gone
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jomantha
Member of DD Central
Posts: 177 
Likes: 63
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Post by jomantha on Mar 10, 2017 17:55:22 GMT
The lack of communication is shocking.
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ferdy
Member of DD Central
Posts: 166
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Post by ferdy on Mar 10, 2017 17:56:35 GMT
Some slight reassurance. An email has been sent out. Thank you SS. Pity they could n't get our names right though. But good that they have acknowledged the problem to all rather than just this forum.
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jomantha
Member of DD Central
Posts: 177
Likes: 63
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Post by jomantha on Mar 10, 2017 17:56:57 GMT
The lack of communication is shocking. I posted that before the email but I stand by it anyway.
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Post by Deleted on Mar 10, 2017 17:57:49 GMT
Well it least from the email it sounds like they will be working over the weekend on this.
Great timing, coinciding with such a monster of a loan hitting the market
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