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Post by mrclondon on Sept 15, 2017 10:49:39 GMT
There may be a bigger problem re the ability of the FS servers coping.
My single bid in the Wereham loan this morning appears to have been actioned twice (the website was struggling at the time I placed the bid). I'm in the middle of a chat session with FS to try to understand whats happened. Not a major issue for me so I'm not that concerned (apart from its pinched part of the funds intended for the Cardiff loan at 1pm)
EDIT: FS have confirmed I have two bids in the loan made 36 seconds apart this morning. (And I can't see how I could have made 2 bids). Also confirmed I'm the first to have alerted them to this issue.
From the timings FS have given me, it looks as if my bid was placed into the loan at the time I made it (but the website hung), but then 36 seconds later it placed a second bid and sent me the acknowledging web page.
I've told them to leave the extra bid in. (I'll reduce my exposure on one of the other tranches via the SM)
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Post by investor1925 on Sept 15, 2017 11:07:22 GMT
I would argue that well-thought bidding limits would be a cost-free solution. Never had trouble to get into a loan where there was a sensible a restriction (apart from jewellery renewals which is understandable). FS are playing deaf to feedback about the need of bidding restrictions. They hope that's not dumb. There's always a pathetic excuse like the last one I got from Susie who said FS thought that a recent 14% small loan does not need restriction because there were no bonuses attached.  The other pertinent question that FS can't answer honestly without upsetting the majority of the forum readers is how come that the glitches never affect the £50k and the £25k bidders. I am not saying their system doesn't need optimisation just pointing out that bidding restrictions will eradicate crushing the website at launching new loans. M****thing do this all the time & it works great £X for 24 hours, then a free for all. I missed the Wereham & Ilminster loans because the system was responding too slowly, but managed the collection of paintings. Come on FS, sort it out.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Sept 15, 2017 11:15:56 GMT
There may be a bigger problem re the ability of the FS servers coping. My single bid in the Wereham loan this morning appears to have been actioned twice (the website was struggling at the time I placed the bid). I'm in the middle of a chat session with FS to try to understand whats happened. Not a major issue for me so I'm not that concerned (apart from its pinched part of the funds intended for the Cardiff loan at 1pm) EDIT: FS have confirmed I have two bids in the loan made 36 seconds apart this morning. (And I can't see how I could have made 2 bids). Also confirmed I'm the first to have alerted them to this issue. From the timings FS have given me, it looks as if my bid was placed into the loan at the time I made it (but the website hung), but then 36 seconds later it placed a second bid and sent me the acknowledging web page. I've told them to leave the extra bid in. (I'll reduce my exposure on one of the other tranches via the SM) Had I had sufficient funds in my account yesterday I would have had the same on the Farm loan. First click didnt bring up the confirmation box and nothing happened, a second click brought up the confirmation box which I accepted and went through but then told me I had insuffucient funds as the first unconfirmed bid had clearly executed correctly. Today for Wereham it did opposite, first click no response, second click as normal and only one bid placed. Will see what happens with Cardiff when I will have funds for a second bid to go through.
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IFISAcava
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Post by IFISAcava on Sept 15, 2017 12:04:30 GMT
seconds to fill the 1 pm loan. Human fingers not fast enough any more. Gonna move some funds out of FS as impossible to use them efficiently anymore, and one is forced to put higher amounts in each loan to remain invested which reduces diversification.
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Post by bodroll on Sept 15, 2017 12:05:23 GMT
There may be a bigger problem re the ability of the FS servers coping. My single bid in the Wereham loan this morning appears to have been actioned twice (the website was struggling at the time I placed the bid). I'm in the middle of a chat session with FS to try to understand whats happened. Not a major issue for me so I'm not that concerned (apart from its pinched part of the funds intended for the Cardiff loan at 1pm) EDIT: FS have confirmed I have two bids in the loan made 36 seconds apart this morning. (And I can't see how I could have made 2 bids). Also confirmed I'm the first to have alerted them to this issue. From the timings FS have given me, it looks as if my bid was placed into the loan at the time I made it (but the website hung), but then 36 seconds later it placed a second bid and sent me the acknowledging web page. I've told them to leave the extra bid in. (I'll reduce my exposure on one of the other tranches via the SM) Had I had sufficient funds in my account yesterday I would have had the same on the Farm loan. First click didnt bring up the confirmation box and nothing happened, a second click brought up the confirmation box which I accepted and went through but then told me I had insuffucient funds as the first unconfirmed bid had clearly executed correctly. Today for Wereham it did opposite, first click no response, second click as normal and only one bid placed. Will see what happens with Cardiff when I will have funds for a second bid to go through.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,334
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Post by ilmoro on Sept 15, 2017 12:06:11 GMT
Not full, got stuck £20 short.
Actually this one was fine, once loan was avaliable all went through as normal with correct procedure followed and no hang ups.
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spyrogyra
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Post by spyrogyra on Sept 15, 2017 12:07:06 GMT
I live in the countryside and my internet is not of the fastest hence I missed on a number of occassions. I raised the issue with them numerous times to no avail. I can't be the only one. A few months ago I read that FS stated they need to please certain big hitters. Sooner or later they will need to please the wider crowd, let's just hope it won't be too late.
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Post by bodroll on Sept 15, 2017 12:08:18 GMT
Had I had sufficient funds in my account yesterday I would have had the same on the Farm loan. First click didnt bring up the confirmation box and nothing happened, a second click brought up the confirmation box which I accepted and went through but then told me I had insuffucient funds as the first unconfirmed bid had clearly executed correctly. Today for Wereham it did opposite, first click no response, second click as normal and only one bid placed. Will see what happens with Cardiff when I will have funds for a second bid to go through. Well, I missed all three loans today - they were all snapped up in a few seconds. Time for bid limits for the first 24 hours I think. I am moving fund to elsewhere.
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Post by investor1925 on Sept 15, 2017 12:29:47 GMT
Well, I missed all three loans today - they were all snapped up in a few seconds. Time for bid limits for the first 24 hours I think. I am moving fund to elsewhere.
I liked that film - Gone in 60 seconds
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rs
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Post by rs on Sept 15, 2017 14:14:45 GMT
Well, I missed all three loans today - they were all snapped up in a few seconds. Time for bid limits for the first 24 hours I think. I am moving fund to elsewhere.
I liked that film - Gone in 60 seconds I'm expecting a loan tomorrow at least.
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Post by geoffp on Sept 15, 2017 14:57:34 GMT
Well, I missed all three loans today - they were all snapped up in a few seconds. Time for bid limits for the first 24 hours I think. I am moving fund to elsewhere.
I liked that film - Gone in 60 seconds
Looking at the investors list for today's 1pm loan (C****** B*y), I see that one investor (f********A) got 15 separate chunks (worth £5350). How could that be? Answers on a postcard...
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SteveT
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Post by SteveT on Sept 15, 2017 15:07:31 GMT
I liked that film - Gone in 60 seconds
Looking at the investors list for today's 1pm loan (C****** B*y), I see that one investor (f********A) got 15 separate chunks (worth £5350). How could that be? Answers on a postcard...
Likely he was holding 15 loan parts in the original loan and chose to renew all of them
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IFISAcava
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Post by IFISAcava on Sept 15, 2017 16:45:11 GMT
Well, I missed all three loans today - they were all snapped up in a few seconds. Time for bid limits for the first 24 hours I think. I am moving fund to elsewhere.
Agreed, I am too, but I doubt FS care when they can get their loans bought in seconds by BHs and bots. Will keep some in though as the tax advantages are significant with FS and one can still get some loans once in a while.
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Post by mrclondon on Sept 28, 2017 10:18:08 GMT
A double bid made again this morning from a single request (Bristol), no response to my request, website just timed out after a minute or so. The two bids were 34 seconds apart today.
More annoyed this time as it meant I had no funds for the Isle of Wight loan.
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locutus
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Post by locutus on Sept 28, 2017 10:30:59 GMT
A double bid made again this morning from a single request (Bristol), no response to my request, website just timed out after a minute or so. The two bids were 34 seconds apart today. More annoyed this time as it meant I had no funds for the Isle of Wight loan. Pretty shoddy of the dev team to be honest. I thought the slowness was down to some pessimistic database locking but it seems there is no validation of bids at all if duplicates are slipping through.
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The other pertinent question that FS can't answer honestly without upsetting the majority of the forum readers is how come that the glitches never affect the £50k and the £25k bidders. I am not saying their system doesn't need optimisation just pointing out that bidding restrictions will eradicate crushing the website at launching new loans.
