blueninja
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Post by blueninja on Apr 18, 2017 10:46:53 GMT
I made a transfer to Lendy this morning. It had been credited when I checked 20mins later.
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pom
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Post by pom on Apr 18, 2017 11:01:00 GMT
I made a transfer to Lendy this morning. It had been credited when I checked 20mins later. This seems to be the problem - either payments get processed relatively quickly or they seem to get lost. Took days for them to find my last one, and clearly the same's now happening again...
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grahamg
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Post by grahamg on Apr 18, 2017 11:10:52 GMT
This seems to be the problem - either payments get processed relatively quickly or they seem to get lost. Took days for them to find my last one, and clearly the same's now happening again... I'm wondering if my problem is because I sent the same amount the day before. I seem to remember duplicate transactions seem to get lost Is your scenario similar, or was your transaction a single unique transaction? Several e-mails to LY, and no response yet. I'm not even getting the "We have received your e-mail" auto reply Made a deposit saturday afternoon , no problem
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pom
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Post by pom on Apr 18, 2017 11:46:02 GMT
This seems to be the problem - either payments get processed relatively quickly or they seem to get lost. Took days for them to find my last one, and clearly the same's now happening again... I'm wondering if my problem is because I sent the same amount the day before. I seem to remember duplicate transactions seem to get lost Is your scenario similar, or was your transaction a single unique transaction? Several e-mails to LY, and no response yet. I'm not even getting the "We have received your e-mail" auto reply Just the one...I think the equal size transactions is only a problem if they are on the same day....Course you can't always predict when it'll actually arrive (last time i made a payment on a Saturday it didn't clear with their bank til Monday and i think it was weds or Thurs before they found it). All getting a bit boring really....
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Post by swissbankers on Apr 18, 2017 12:16:17 GMT
Its the first time its happened to me now. Made deposit yesterday, perhaps stupidly the same amount as I deposited 4 days ago and now it hasnt been added to my funds. Frustrating! Sent email, got auto response and now waiting.
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vmail
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Post by vmail on Apr 18, 2017 19:13:27 GMT
Are deposits no longer every 30 minutes?
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pom
Member of DD Central
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Post by pom on Apr 19, 2017 6:35:46 GMT
Just the one...I think the equal size transactions is only a problem if they are on the same day....Course you can't always predict when it'll actually arrive (last time i made a payment on a Saturday it didn't clear with their bank til Monday and i think it was weds or Thurs before they found it). All getting a bit boring really.... Any sign of that deposit yet? Nope
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Post by northender on Apr 19, 2017 7:34:27 GMT
I sent a different amount from last time, a few hours ago, and still not loaded into my account.
Edit:- Money just deposited a few mins after above post.
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vmail
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Post by vmail on Apr 19, 2017 8:41:23 GMT
Money arrived this morning about 13 hours later.
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Post by Paul64 on Apr 19, 2017 9:43:15 GMT
All, there is an update on the Lendy website. support.lendy.co.uk/hc/en-us/articles/115002676009-Post-Bank-Holiday-update-on-transaction-processing. Our bank is still experiencing some issues which are impacting certain online banking transaction for their customers and clients of their corporate partners. We are working behind the scenes to manually process deposits, and have cleared most of the backlog however please expect some disruption today and into tomorrow. I'd like to apologise again for any inconvenience caused.
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sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
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Post by sqh on Apr 19, 2017 9:47:11 GMT
Ditto Paul64 - savingstream I'm sending e-mails and getting no response. I sent a deposit on Saturday that has not been deposited yet. Several other users have reported the same. Can you let us know what is going on, please... This is more than a backlog problem. Last night I was asked to provide bank deposit transaction details, and it's still not sorted. I don't think the bank are telling Lendy the full story.
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pom
Member of DD Central
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Post by pom on Apr 19, 2017 11:05:05 GMT
Ditto Paul64 - savingstream I'm sending e-mails and getting no response. I sent a deposit on Saturday that has not been deposited yet. Several other users have reported the same. Can you let us know what is going on, please... I got a deposit confirmation at 1030 - yaaay! (but yeah, slow crediting twice in a row...doesn't fill me with confidence)
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stokeloans
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Post by stokeloans on Apr 19, 2017 13:16:17 GMT
The News Alerts looks useful, and have bookmarked it. I would suggest that you send an e-mail bulletin to reassure those unaware of this section Agreed and I've likewise bookmarked it. Paul64 - might be worthwhile getting the website guys to add a splash screen at first logon advising of a new News Alert when they are issued? Especially when you consider you have to be logged out to access this part of the site,on mobile anyway
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Post by savgeax on Apr 19, 2017 14:55:32 GMT
I put a deposit this morning and it was cleared within 20mins. Strange that its a roller coaster of deposits, with some quick and some not so.
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fp
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Post by fp on Apr 19, 2017 19:44:44 GMT
I just made a deposit which took around 15 minutes to arrive in my account
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