dawn
Member of DD Central
Posts: 308 
Likes: 275
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Post by dawn on Aug 10, 2017 9:16:50 GMT
I have just spoken to FC and they are aware of the problem with the Comments box on the Summary page. They are looking into it urgently and hoping to fix it ASAP. So long as they are focussing on the important stuff, not fluffy stuff like the property loan book's health. Bah, humbug.... I have 427 loans with comments, some stretching over a page for one loan. Trying to read this in that tiny box is impossible. For me - fixing this is important. Not breaking it in the first place would have been better. The IT people breaking and fixing the website are not the ones who are looking after the "health" of the loans and therefore fixing these self-imposed problems on the website will not affect the property loan book's health.
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blender
Member of DD Central
Posts: 5,719
Likes: 4,272
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Post by blender on Aug 10, 2017 9:36:41 GMT
They don't want you to see the loan comments and ask questions about them. Next the window will be zero height.
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upland
Member of DD Central
Posts: 479 
Likes: 175
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Post by upland on Aug 10, 2017 9:53:02 GMT
I have just spoken to FC and they are aware of the problem with the Comments box on the Summary page. They are looking into it urgently and hoping to fix it ASAP. Me too and I hope that everyone has inconvenienced them with an email or two. I dont know why they would want to fix it though , it probably reduces their need for support staff.
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Post by longjohn on Aug 10, 2017 12:53:12 GMT
The new 'symbol' appears to be some kind of deformed butterfly - gone are the intertwined arrows - what is the message here? The left half hints of a lower case F and the right half is a bit C like. I had to ask a mate who does graphic design and he said 'It's the sort of thing only a graphic designer with more style than substance would do.' J
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Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Aug 10, 2017 13:15:09 GMT
I have just spoken to FC and they are aware of the problem with the Comments box on the Summary page. They are looking into it urgently and hoping to fix it ASAP. This will be slightly different with other browsers and devices, but in Firefox on a computer: (1) Put mouse over the Comment area. (2) Right-click and choose "This Frame" -> "Open Frame in New Tab" from the contextual menu. (3) Now you have a fully-sized tab in the browser in which to peruse your defaults, downgrades, and tales of woe.
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Post by spiker on Aug 10, 2017 13:26:23 GMT
The homepage now has a lot less focus on investing, and much more focus on borrowing.
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blender
Member of DD Central
Posts: 5,719
Likes: 4,272
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Post by blender on Aug 10, 2017 13:30:43 GMT
FC logo is now just an arrangement of four quadrants. Some familiar things stay the same. If you go to the pie chart on the summary page and place your cursor on the lower part of one of the green 'cheeks', then move swiftly back and forwards across to the other cheek and back, crossing the 'available funds' portion, then you can get the pie chart to grow bigger and bigger until it fills the available rectangle. It has always done that, and we hope it always will.
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Post by spiker on Aug 10, 2017 13:44:42 GMT
Some familiar things stay the same. If you go to the pie chart on the summary page and place your cursor on the lower part of one of the green 'cheeks', then move swiftly back and forwards across to the other cheek and back, crossing the 'available funds' portion, then you can get the pie chart to grow bigger and bigger until it fills the available rectangle. It has always done that, and we hope it always will. Thats awesome, very kind of them to put a little "easter egg" in there to entertain us!
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r00lish67
Member of DD Central
Posts: 2,692
Likes: 4,048
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Post by r00lish67 on Aug 10, 2017 13:46:27 GMT
FC logo is now just an arrangement of four quadrants. Some familiar things stay the same. If you go to the pie chart on the summary page and place your cursor on the lower part of one of the green 'cheeks', then move swiftly back and forwards across to the other cheek and back, crossing the 'available funds' portion, then you can get the pie chart to grow bigger and bigger until it fills the available rectangle. It has always done that, and we hope it always will.
Ha, love it! Meanwhile, On the loan parts tab, I'd really much prefer it if we didn't have a Giant Loan Parts title with lots of big gaps at the expense of teeny tiny filter fields where we actually need to see what is written.
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Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Aug 10, 2017 15:13:57 GMT
My Loan Parts
More detail
My Bids
More detail
Recent Loan Comments
More details ... with the "s", underlined, and not in bold
Sooooooooo annoying!
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ferdy
Member of DD Central
Posts: 166
Likes: 47
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Post by ferdy on Aug 10, 2017 15:31:15 GMT
I have just spoken to FC and they are aware of the problem with the Comments box on the Summary page. They are looking into it urgently and hoping to fix it ASAP. This will be slightly different with other browsers and devices, but in Firefox on a computer: (1) Put mouse over the Comment area. (2) Right-click and choose "This Frame" -> "Open Frame in New Tab" from the contextual menu. (3) Now you have a fully-sized tab in the browser in which to peruse your defaults, downgrades, and tales of woe. That's great. Thanks. Any idea how to do it in Chrome?
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Post by TomBola on Aug 10, 2017 16:48:24 GMT
Anyone else use an iPad to manage their account?
I use a 64GB iPad Air 2 (iOS 10.3.3). So reasonably recent and with the latest iOS.
Only part of the summary page displays – different parts of the page shows when I refresh. Sometimes I might get the top part of the page only as far down as the top half of the pie chart. Other times I get the bottom part but cannot scroll to the top. If I get the bottom part and tap on my loan comments - more details, I get the first 1.5 paragraphs of comments, no scroll bar for the rest. Great!
I’ve told FC, but does anyone on here have a workaround or a suggestion for a ‘settings’ change?
My only consolation is that the ‘Sell’ page is unaffected, so I can walk away from this mess if I need to.
FC's new policy..... "If it ain't broke, break it".
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c88dnf
Member of DD Central
Posts: 364
Likes: 266
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Post by c88dnf on Aug 10, 2017 18:39:59 GMT
FC's new policy..... "If it ain't broke, break it". .....and if it is broke, don't default it..... 
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Post by TomBola on Aug 10, 2017 18:53:36 GMT
Anyone else use an iPad to manage their account? I use a 64GB iPad Air 2 (iOS 10.3.3). So reasonably recent and with the latest iOS. Only part of the summary page displays – different parts of the page shows when I refresh. Sometimes I might get the top part of the page only as far down as the top half of the pie chart. Other times I get the bottom part but cannot scroll to the top. If I get the bottom part and tap on my loan comments - more details, I get the first 1.5 paragraphs of comments, no scroll bar for the rest. Great! I’ve told FC, but does anyone on here have a workaround or a suggestion for a ‘settings’ change? My only consolation is that the ‘Sell’ page is unaffected, so I can walk away from this mess if I need to. FC's new policy..... "If it ain't broke, break it". Ok, I’ve just found a really thin and invisible scroll bar on the far right of the summary page. If I press and slide this, I get to see everything on the page. So before today, I could scroll the summary page up and down by swiping any part of the page with my sausage-like fat fingers, now I need to be a concert pianist.
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acky
Posts: 481
Likes: 262
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Post by acky on Aug 11, 2017 5:41:14 GMT
FC's new policy..... "If it ain't broke, break it". That's not a new policy!
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