justsaying
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Post by justsaying on Feb 16, 2017 11:33:46 GMT
I have also just had the same problem with PBL142 - so still not fixed! I will send a further email asking what they are doing about the recurring problem.
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Post by spareafewcoppersguv on Feb 16, 2017 15:50:32 GMT
I have also just had the same problem with PBL142 - so still not fixed! I will send a further email asking what they are doing about the recurring problem. I had it too this morning with the same loan. Come on savingstream, you really need to fix this!!!
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justsaying
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Post by justsaying on Feb 16, 2017 22:03:13 GMT
So my offending loan parts have been sorted out, although without so much as an acknowledgement of the problem, or a courtesy email to let me know it had been resolved - only found out by logging into the site and checking! Not good enough Paul64 |
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Post by GSV3MIaC on Feb 17, 2017 8:58:06 GMT
As discussed upthread, most likely the problem got passed on to the next seller .. SS did nothing.
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sl75
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Post by sl75 on Feb 17, 2017 9:35:18 GMT
I have also just had the same problem with PBL142 - so still not fixed! I will send a further email asking what they are doing about the recurring problem. I suspect that the new SM rules will do a lot towards allowing SS to resolve the underlying problem, as the quantity of loan parts in circulation and the quantity of loan parts actually paid for will necessarily become identical for almost all loans (and once balanced there will no longer be a mechanism to throw them out of balance)... and SS should be able to generate a report of which loans are "out of balance" without being overwhelmed with the huge quantity of loan parts "bought but not paid for" throwing the figures out.
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grahamg
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Post by grahamg on Feb 17, 2017 15:36:35 GMT
I have also just had the same problem with PBL142 - so still not fixed! I will send a further email asking what they are doing about the recurring problem. I suspect that the new SM rules will do a lot towards allowing SS to resolve the underlying problem, as the quantity of loan parts in circulation and the quantity of loan parts actually paid for will necessarily become identical for almost all loans (and once balanced there will no longer be a mechanism to throw them out of balance)... and SS should be able to generate a report of which loans are "out of balance" without being overwhelmed with the huge quantity of loan parts "bought but not paid for" throwing the figures out. Just had the same problem on PBL142 , resolved by someone else putting a part up for sale Update Even worse put two parts up for sale 1st sold no cash , tried to buy back the second(only part for sale) , took my money but still no cash for first part and still shows both parts are for sale in my loans.
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Post by GSV3MIaC on Feb 17, 2017 20:17:59 GMT
I suspect both your parts, added together, were not enough to fill the void which is floating around on this loan. Someone needs to sell (and buy) a larger amount than the current 'ghost' part .. which we probably can only guess at. What does the 'sell queue' have to say?
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star dust
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Post by star dust on Feb 19, 2017 11:41:37 GMT
I suspect both your parts, added together, were not enough to fill the void which is floating around on this loan. Someone needs to sell (and buy) a larger amount than the current 'ghost' part .. which we probably can only guess at. What does the 'sell queue' have to say? I should pay more attention to the forum  . Just had this happen to me today - the old stuck loan sale bug, haven't experienced that for years. I didn't worry too much as with a lot of buying and selling going on I thought someone would sell and someone else buy enough to bail me out soon. They did, and once bailed out and loan back to an apparent zero for sale, I decided to have a look at the invisible Q length on PBL142 which is currently £649, so there'll be one or a few more people stuck at the moment.
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SteveT
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Post by SteveT on Feb 19, 2017 11:53:29 GMT
I suspect both your parts, added together, were not enough to fill the void which is floating around on this loan. Someone needs to sell (and buy) a larger amount than the current 'ghost' part .. which we probably can only guess at. What does the 'sell queue' have to say? I should pay more attention to the forum . Just had this happen to me today - the old stuck loan sale bug, haven't experienced that for years. I didn't worry too much as with a lot of buying and selling going on I thought someone would sell and someone else buy enough to bail me out soon. They did, and once bailed out and loan back to an apparent zero for sale, I decided to have a look at the invisible Q length on PBL142 which is currently £649, so there'll be one or a few more people stuck at the moment. I'm one of them! Can someone please sell £200 to bump me through? {Edit: Ta, whoever it was!}
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grahamg
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Post by grahamg on Feb 19, 2017 15:22:04 GMT
I should pay more attention to the forum . Just had this happen to me today - the old stuck loan sale bug, haven't experienced that for years. I didn't worry too much as with a lot of buying and selling going on I thought someone would sell and someone else buy enough to bail me out soon. They did, and once bailed out and loan back to an apparent zero for sale, I decided to have a look at the invisible Q length on PBL142 which is currently £649, so there'll be one or a few more people stuck at the moment. I'm one of them! Can someone please sell £200 to bump me through? {Edit: Ta, whoever it was!} Looking at my problem from Friday the hole size seemed to be a bit dynamic at one point £449 the £32. As of 4.22pm Friday SS were certainly aware my issue and allegedly trying to fix it, clearly no overtime available then! As they have clearly been aware of these issues for 10 days or more i am rapidly losing confidence both in their software developers and their concern for lenders cash. Paul64
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adrianc
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Post by adrianc on Feb 19, 2017 18:49:04 GMT
I wonder what'll happen if anybody tries to buy £649 more than the apparent queue. I suspect that it'll free the logjam.
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fp
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Post by fp on Feb 19, 2017 22:52:19 GMT
I wonder what'll happen if anybody tries to buy £649 more than the apparent queue. I suspect that it'll free the logjam. i tried that last week when trying to free some of mine up, it only allows you to buy what is showing as available, and nothing from the black hole. Interestingly, SS claimed to have had this fixed on Monday last week.
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dermot
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Post by dermot on Feb 23, 2017 12:05:46 GMT
And I'm now seeing the same problem with PBL145 - but with a difference!
I had two £50 chunks up for sale, 55% of one sold then both vanished from "available". As others have found, I couldn't cancel the completely unsold part.
Then a new bit of £20 came up for sale and was promptly sold.
And now, I see that 94.3% of my partly sold chunk has gone, but again nothing showing in "available".
All very strange.
Perhaps someone will sell another few quid and rescue me from limbo ....
I've emailed SS and will see what happens.
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david42
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Post by david42 on Feb 23, 2017 12:35:28 GMT
£72.83 is unsellable in PBL145.
You can find how much is unsellable by clicking on sell, when it displays the total queue including the unsellable amount. Compare that with the value displayed in the available loans list which excludes the unsellable amount.
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dermot
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Post by dermot on Feb 23, 2017 13:28:07 GMT
£72.83 is unsellable in PBL145. You can find how much is unsellable by clicking on sell, when it displays the total queue including the unsellable amount. Compare that with the value displayed in the available loans list which excludes the unsellable amount. Hmm, I now have £2.83 unsold in one chunk and all £50 in the other, so someone else must have another £20 in limbo then. Don't have anything left in PBL145 so can't check for unsellable. No response from SS as yet.
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. Just had this happen to me today - the old stuck loan sale bug, haven't experienced that for years. I didn't worry too much as with a lot of buying and selling going on I thought someone would sell and someone else buy enough to bail me out soon. They did, and once bailed out and loan back to an apparent zero for sale, I decided to have a look at the invisible Q length on PBL142 which is currently £649, so there'll be one or a few more people stuck at the moment.
