ceejay
Posts: 975 
Likes: 1,149
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Post by ceejay on May 15, 2018 22:07:59 GMT
I have missing funds AND the site is crawling to the point of timing out - "Ooops! Unfortunately the servers must be extremely busy for you to see this timeout message."
I had similar trouble last night. I'm just trying to move funds from Standard to ISA and I can't because the server isn't keeping up. Very disappointing.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
Likes: 11,549
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Post by ilmoro on May 16, 2018 21:11:13 GMT
Assuming its related to one of the loan redemptions to today but my MLIA seems to have more funds than it should this evening.
More concerning is that AC are paying back loans back so quickly now that keeping funds fully invested is becoming difficult (especially as often the repayment is merely a refinance at a lower (unacceptable to me) rate. At least I am getting 4.1% on the unallocated MLIA funds.
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on May 16, 2018 21:24:01 GMT
I have missing funds AND the site is crawling to the point of timing out - "Ooops! Unfortunately the servers must be extremely busy for you to see this timeout message." I had similar trouble last night. I'm just trying to move funds from Standard to ISA and I can't because the server isn't keeping up. Very disappointing. I've had the busy message several times recently simply moving money within the standard account.
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loadsahope
Member of DD Central
Posts: 84
Likes: 45
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Post by loadsahope on May 17, 2018 9:12:49 GMT
I have missing funds AND the site is crawling to the point of timing out - "Ooops! Unfortunately the servers must be extremely busy for you to see this timeout message." I had similar trouble last night. I'm just trying to move funds from Standard to ISA and I can't because the server isn't keeping up. Very disappointing. I've had the busy message several times recently simply moving money within the standard account. A few days ago I had this issue when trying to move money from by GBBA to my MLA within the standard accounts. I tried a couple of times then gave up. But when I went back later to try again I found the transaction had already gone through.
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puddleduck
Member of DD Central
Posts: 537
Likes: 489
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Post by puddleduck on Jun 1, 2018 8:59:50 GMT
Every time I log in, the 'accrued interest' seems to drop, I've been screenshotting it
I'm assuming the interest hasn't vanished, and the issue is due to the to system getting its sums wrong - quite how something so simple as summing up interest can be different and lower each time is a puzzler - this would make for interesting defect report if they take them from members... at times I feel the I.T. system is run on a ZX81 with a wobbly RAM pack!
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on Jun 1, 2018 9:22:50 GMT
Every time I log in, the 'accrued interest' seems to drop, I've been screenshotting it I'm assuming the interest hasn't vanished, and the issue is due to the to system getting its sums wrong - quite how something so simple as summing up interest can be different and lower each time is a puzzler - this would make for interesting defect report if they take them from members... at times I feel the I.T. system is run on a ZX81 with a wobbly RAM pack! If 'Current Accrued Interest' is dropping, is 'Your Total Investment' increasing by at least as much ?
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puddleduck
Member of DD Central
Posts: 537
Likes: 489
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Post by puddleduck on Jun 1, 2018 9:33:12 GMT
Every time I log in, the 'accrued interest' seems to drop, I've been screenshotting it I'm assuming the interest hasn't vanished, and the issue is due to the to system getting its sums wrong - quite how something so simple as summing up interest can be different and lower each time is a puzzler - this would make for interesting defect report if they take them from members... at times I feel the I.T. system is run on a ZX81 with a wobbly RAM pack! If 'Current Accrued Interest' is dropping, is 'Your Total Investment' increasing by at least as much ? No, it isn't. The total investment did increase, but not by the reported 'current accrued interest' deficit, at least doing a couple of side by side screenshot comparisons.
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on Jun 1, 2018 10:08:08 GMT
If 'Current Accrued Interest' is dropping, is 'Your Total Investment' increasing by at least as much ? No, it isn't. The total investment did increase, but not by the reported 'current accrued interest' deficit, at least doing a couple of side by side screenshot comparisons. In your place, I'd contact AC and ask them to investigate what's happening to your account
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Mick
Be nice... People respond.
Posts: 138
Likes: 93
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Post by Mick on Jun 1, 2018 22:21:23 GMT
Things do seem to be slowing, I was told that a Buy/Sell order, can now take up to 26Hrs to complete.
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Post by chris on Jun 2, 2018 6:22:53 GMT
Things do seem to be slowing, I was told that a Buy/Sell order, can now take up to 26Hrs to complete. It's currently 18 hours worst case, so 9 hours on average. The big speedup is being tested prior to go live.
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